VP of Operations experienced in fostering a culture of operational excellence. Skilled in troubleshooting, strategic planning, and team building, driving productivity and market expansion.
Overview
10
10
years of professional experience
Work History
Real Estate Agent
SLF Realty
07.2017 - Current
Negotiated property transactions, ensuring favorable terms for clients and maximizing sales opportunities.
Conducted market analysis to identify trends and pricing strategies for residential properties.
Developed comprehensive marketing plans utilizing digital platforms to enhance property visibility.
Guided clients through buying and selling processes, providing expert advice on real estate market conditions.
Mentored junior agents, sharing best practices in client management and negotiation techniques.
Collaborated with mortgage brokers and inspectors to facilitate smooth closing processes for clients.
Organized open houses and private showings, showcasing properties effectively to potential buyers.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Advertised client properties through websites, social media, and real estate guides.
Maintained connections with clients to encourage repeat business and referrals.
VP of Operations
HempSol CBD LLC
12.2023 - 03.2026
Fostered a culture of safety compliance and operational excellence among staff.
Coordinated training programs to upskill personnel on new technologies and processes.
Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing a strong local presence.
Managed Scheduling and Daily operations of a busy retail location.
Responsible for ordering of all product for the store.
Inventory of entire store
Handled all compliance under NYS Hemp license.
Responsible for all payroll and HR, Bank deposits etc.
Head Bartender
Flaherty's Honeoye Falls
08.2016 - 01.2026
Supervised daily bar operations, ensuring high standards of service and efficiency.
Trained and mentored junior bartenders, fostering skill development and teamwork.
Developed innovative cocktail recipes, enhancing menu offerings and customer experience.
Managed inventory control, optimizing stock levels to reduce waste and costs.
Oversaw customer interactions, resolving issues promptly to maintain satisfaction and loyalty.
Collaborated with management on promotional events, driving increased foot traffic and sales.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Followed alcohol awareness procedures for preventing excessive guest intoxication.