Julie Bonnar
West Sacramento,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle databases of patient information with a high degree of accuracy and confidentiality. Quick, adaptive learner with a lifetime working in public facing positions. Hardworking, unafraid of long days, and can develop and retain encyclopedic knowledge of a topic.
Overview
6
6
years of professional experience
Work History
Donor Care Specialist/Phlebotomist
Vitalant
12.2023 - Current
- Promptly and warmly greet donors as they enter
- Manage patient flow according to appointment time and arrival time
- Swiftly and accurately find, update, and maintain patient records
- Discuss and handle sensitive information in accordance with all privacy laws
- Kindly and empathetically listen to donor concerns and educate them on all topics related to blood donation while maintaining an efficient schedule
- Rapidly find pertinent SOPs out of a database of hundreds and follow accordingly
- Perform safe, sterile venipuncture while maintaining a warm, engaging bedside manner and heeding all SOPs
- Handle minor medical emergencies such as loss of consciousness as they arise, and ensure the patient is calm and cared for
- Schedule future appointments according to eligibility dates for a variety of donation types
Banquet Bartender
Mulvaney's B And L
06.2021 - 09.2023
- Swiftly set up, stock, and prep full service on-site pop-up bars to meet client needs
- Work closely with banquet team and management to rapidly and discreetly solve any arising issues and adapt service on the fly
- Close down and reset pop-up bars, including cash handling and running cashier reports
- Continuously learn and adapt to daily menu changes and frequently rotating beer and wine selection, including tasting notes and pairings
Bartender/Server
Cafe Bernardo, Davis
05.2018 - 07.2021
- Perform all aspects from start to finish of full breakfast, lunch, and dinner table service including order taking, food running, and table bussing while crafting and pouring drinks
- Collaborate and communicate efficiently with management, colleagues, and back of house staff to prevent issues and solve problems in a timely, guest-forward manner
- Prep, clean, stock, keg rotate, and manage all duties necessary for optimal bar maintenance
- Create a welcoming, classy, warm, fun bar environment to engender repeat clientele
Education
Bachelor of Science - Psychology; Anthropology Minor
University of California, Davis
Davis, CASkills
- Over three years management experience
- Effective in communicating complex and scientific topics to diverse audiences
- Adept at finding and following SOPs and keeping in accordance with regulatory bodies
- Quick and accurate using databases of patient information
- Comfortable coordinating team efforts in high pressure situations
- Professional and courteous phone etiquette
Timeline
Donor Care Specialist/Phlebotomist
Vitalant
12.2023 - Current
Banquet Bartender
Mulvaney's B And L
06.2021 - 09.2023
Bartender/Server
Cafe Bernardo, Davis
05.2018 - 07.2021
Bachelor of Science - Psychology; Anthropology Minor
University of California, Davis