Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Quenelle

Colorado Springs,CO

Summary

Care-focused Phlebotomist bringing 1-year background in healthcare settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing appropriate needles and collection techniques tailored to patient need. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Phlebotomist/Donor Care Specialist

Vitalant
07.2023 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Packaged and shipped specimens to central lab daily.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Performed blood pressure checks, finger sticks to collect hemoglobin value and temperature.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Handled prescriptions for blood draws. Would have to review the script to make sure it was still in good standing and the requirements for the blood draws.
  • Would travel 200+ miles to conduct blood drives around Southern Colorado
  • Participated in driving the company vehicles from one location to the next each day.

Lead Infant Teacher

The Learning Experience
12.2021 - 01.2023
  • Contributed to the emotional growth of infants by providing consistent support, care, and encouragement.
  • Promoted development of social, emotional, and communication skills in infants.
  • Fostered language development in infants by incorporating sign language instruction into daily interactions and teaching routines.
  • Developed strong relationships with parents by maintaining open communication channels and providing regular updates on their child''s progress.
  • Enhanced overall classroom management efficiency by streamlining processes such as attendance tracking, diaper changes, snack distribution, and activity setup.
  • Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants.
  • Promoted physical development among infants through daily exercise routines and fine motor skill-building activities.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.

Assistant Infant Teacher

Little Sunshine's Playhouse & Preschool
07.2021 - 11.2021
  • Participated in ongoing professional development opportunities to stay current on best practices within early childhood education.
  • Contributed to a positive classroom atmosphere by displaying warmth, empathy, and patience when interacting with infants, staff, and families.
  • Maintained accurate records of infant attendance, meal consumption, diaper changes, and other required documentation for licensing purposes.
  • Monitored classroom to verify safe and secure environment.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Sales Associate

Walmart
09.2020 - 02.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Team Member

Chick-fil-A
05.2019 - 08.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.

Education

High School Diploma -

Mesa Ridge High School
Colorado Springs, CO
05.2021

Skills

  • Venipuncture
  • Order of draw
  • Patient Care
  • Specimen handling
  • HIPAA Compliance
  • Patient confidentiality
  • Recording data
  • Time Management
  • Attention to Detail
  • Customer Service
  • Certified in CPR/AED

Timeline

Phlebotomist/Donor Care Specialist

Vitalant
07.2023 - Current

Lead Infant Teacher

The Learning Experience
12.2021 - 01.2023

Assistant Infant Teacher

Little Sunshine's Playhouse & Preschool
07.2021 - 11.2021

Sales Associate

Walmart
09.2020 - 02.2021

Team Member

Chick-fil-A
05.2019 - 08.2020

High School Diploma -

Mesa Ridge High School

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Kelly Quenelle