Julie Bordeaux
Castle Hayne,NC
Summary
Dedicated Chiropractic Assistant with over 20 years in patient care management and team training. Streamlined operations and fostered collaboration, enhancing service efficiency and conflict resolution. Supported healthcare teams through effective communication and patient education, improving satisfaction and operational efficiency. In-depth knowledge of medical test preparation and insurance claims processing.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Chiropractic Assistant
Southeastern HealthCare
Wilmington, NC
12.2003 - Current
- Supported chiropractors by preparing treatment rooms and ensuring equipment was sterile.
- Educated patients on treatment plans and provided instructions for exercises.
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Collaborated with the healthcare team to enhance patient experience and satisfaction.
- Prepared patients by explaining procedures and ensuring comfort during examinations.
- Managed patient intake forms and updated electronic health records efficiently.
- Assisted patients with scheduling appointments and managing their medical records.
- Operated X-ray equipment to capture high-quality images for diagnosis.
- Maintained and calibrated imaging equipment for optimal performance and safety.
- Performed imaging procedures according to established protocols.
- Assisted in training new staff on X-ray procedures and equipment usage.
- Trained and mentored staff on best practices and company policies for performance enhancement.
- Monitored staff performance and addressed issues.
Education
High School Diploma -
Lakeside High
Wilmington, CA05-1998
Skills
- Patient care management
- Client support
- Customer relationship management
- Employee training
- Coaching and mentoring
- Issue resolution
- Work prioritization
- Time optimization
- Collaborative teamwork
- team collaboration
- problem solving
- effective communication
- conflict resolution
- Coaching and mentoring
Certification
- X-ray tech
- Certified Chiropractic Assistant
Timeline
Chiropractic Assistant
Southeastern HealthCare
12.2003 - Current
High School Diploma -
Lakeside High