Julie Bressem
Sparks,NV
Summary
Detail-oriented Medical Records Representative with expertise in maintaining accurate patient medical data and ensuring HIPAA compliance. Proficient in digital record-keeping systems and medical terminology, driving improvements in records management and patient care coordination. Demonstrates strong problem-solving capabilities while handling confidential information with discretion and upholding high data integrity standards.
Overview
19
19
years of professional experience
Work History
Medical Records Representative
GI Consultants
Reno, Nevada
03.2026 - Current
- Managed gastroenterology patient records for GI Consultants using EMR systems.
- Retrieved medical records to support timely provider referrals and patient inquiries.
- Prepared charts daily for GI Consultants providers to ensure accurate and efficient patient care.
- Answered phone calls to assist patients and providers, enhancing communication and service delivery.
- Responded to requests for information from patients, insurance companies, or other healthcare facilities regarding medical records.
Customer Service Representative/General Warehouse Associate
Kuehne &Nagel
Sparks, Nv
02.2008 - 03.2026
- Worked with customers to make sure all orders were processed and shipped out.
- Answered phone calls.
- Answered emails from customer to maintain deadlines.
- Maintained a spreadsheet that was updated daily and sent to customer about incoming and outgoing going orders.
- Kept files maintaining all paperwork.
- Worked mainly in the warehouse for about the first 9 years then moved to the Customer Service Representative for 9 years.
Education
Robert McQueen High School
Reno, NVSkills
- Medical record retrieval
- EMR navigation
- Record requests
- HIPAA compliance
- Data entry
- Telephone support
- Customer service
- Attention to detail
- Time management
- Continuous improvement
Timeline
Medical Records Representative
GI Consultants
03.2026 - Current
Customer Service Representative/General Warehouse Associate
Kuehne &Nagel
02.2008 - 03.2026
Robert McQueen High School