Sara Love
Summary
Customer Service Representative with experience in maintaining accurate patient records and ensuring compliance with healthcare regulations. Demonstrated ability to enhance efficiency in patient care processes through effective organization and retrieval of medical records. Developed personalized enrollment plans that improved prospective student engagement, showcasing strong communication and collaboration skills. Proven track record in adhering to confidentiality standards while managing sensitive information. While I don't have a degree in healthcare, I did physically earn my degree in a program that focused on medical standards for example kinesiology and medical terminology. I also bring in 20 years experience in hospitality and retail.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Medical Records Clerk
MMRA
Flint
10.2024 - 04.2025
- Based on the role of Medical Records Clerk and the specified requirements, here are the resume experience statements:
- Maintained accurate patient records by organizing files, ensuring compliance with healthcare regulations and confidentiality standards.
- Assisted with the retrieval and distribution of medical records, enhancing efficiency in patient care processes and documentation.
Enrollment Specialist
Ross Medical College
Flint
09.2022 - 10.2023
- Based on the role of Enrollment Specialist at Ross Medical College and the provided guidelines, here are eight resume experience statements:
- Developed personalized enrollment plans, enhancing prospective student engagement and fostering a supportive admission process.
- Collaborated with academic advisors to streamline application workflows, improving processing times and facilitating student access.
Medical Receptionist
Insight Hospital
Flint
05.2021 - 09.2022
- Managed patient check-in processes and appointment scheduling, ensuring a seamless experience for over 100 visitors daily.
- Assisted in maintaining patient records and updating information in the electronic health record system to support accurate data management.
- Collaborated with healthcare providers to coordinate patient referrals and follow-up appointments, enhancing continuity of care.
Education
Bachelor of Arts - Dance
The Boston Conservatory
Boston, MA 09.2003 - 06.2007
Skills
- Patient record management
- Medical record retrieval
- Compliance adherence
- Confidentiality standards
Accomplishments
- 2023 " Rising Star" Ross Medical College
Timeline
Medical Records Clerk
MMRA
10.2024 - 04.2025
Enrollment Specialist
Ross Medical College
09.2022 - 10.2023
Medical Receptionist
Insight Hospital
05.2021 - 09.2022
Bachelor of Arts - Dance
The Boston Conservatory
09.2003 - 06.2007