Julie Brucki

• Dedicated and analytical Healthcare Revenue Cycle Professional with 17 years of continuous service at Rush Copley Medical Center. Proven track record of protecting hospital revenue through meticulous Medicaid and Managed Care Medicaid denial analysis, appeal resolution, and financial counseling. Expert in utilizing Epic software to navigate complex payer guidelines, identify root causes of technical denials, and collaborate with cross-functional teams to optimize reimbursement workflows.
  
  Core Competencies
  • Epic Software (Revenue Cycle / Resolute)
  • Medicaid & Managed Care Medicaid Guidelines
  • Denial Management & Root Cause Analysis
  • Claim Appeals & Grievance Processes
  • Medical Billing & Coding Familiarity
  • Healthcare Revenue Cycle Optimization
  • Patient Financial Counseling
  • Insurance Verification & Authorization
  
  Professional Experience
  Rush Copley Medical Center | Aurora, IL

Denial Analyst – Medicaid & Managed Care Medicaid | 2024 – Present
• Review, analyze, and resolve complex Medicaid and Managed Care Medicaid claim denials within the Epic system to secure appropriate hospital reimbursement.
• Identify patterns and root causes of denials, collaborating with billing, coding, and clinical teams to prevent recurring issues.
• Draft and submit comprehensive, evidence-based appeal letters backed by payer policies and medical documentation.
• Monitor payer portal updates and regulatory changes to ensure internal compliance with evolving Illinois Medicaid guidelines.
• Track recovery metrics and maintain accurate documentation of dispute statuses within the hospital’s revenue cycle system.

Financial Counselor | 2009 – 2024 • Acted as a trusted financial advocate for patients for 15 years, navigating insurance benefits, pre-authorizations, and out-of-pocket estimates. • Evaluated patient eligibility for state Medicaid programs, financial assistance, and charity care programs using Epic workflows. • Secured hospital revenue by establishing structured payment plans and collecting point-of-service payments in compliance with regulatory standards. • Achieved high accuracy in insurance verification, contributing to reduced front-end registration errors. • Developed extensive knowledge of Rush Copley's patient populations, billing systems, and departmental workflows to enhance service delivery.