Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Julie Campbell

Clinton Township

Summary

Personable Housing Navigator committed to maintaining positive communications and relationships with clients, property managers, landlords and housing agencies in Macomb County. Expertise in providing housing coordination services, supporting clients in maintaining independent housing goals and performing thorough housing inspections. Excellent case management, recordkeeping, and problem-solving capabilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Housing Navigator

MCREST
08.2023 - 04.2024
  • Exercised strong decision-making skills during high-stress emergency scenarios while adhering to company policies and procedures.
  • Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
  • Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
  • Explained rental and housing regulations to clients and helped each discover best options for housing.
  • Calculated tenant rent amounts to prepare leases and contracts.
  • Established positive rapport with clients by providing exceptional customer service and addressing their unique needs.
  • Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
  • Answered client questions about lease and rental agreements and advocated on behalf of client needs.
  • Contributed to team success by actively participating in staff meetings and sharing best practices with colleagues.
  • Managed caseloads efficiently, ensuring timely completion of required documentation and adherence to program requirements.
  • Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
  • Collaborated with property managers to ensure smooth transitions for new tenants moving into their homes.
  • Educated landlords on fair housing laws and regulations, fostering an environment of equal opportunity for all applicants regardless of race or socioeconomic status.
  • Helped clients find permanent or temporary housing.
  • Provided ongoing support to clients by conducting regular follow-ups and monitoring progress towards self-sufficiency goals.
  • Maintained database of housing resources, landlords and management companies.
  • Sought out affordable housing options and residences for people in need.
  • Conducted home and apartment inspections to identify safety issues and needed repairs.

Student/ Stay at Home Mom

N/a
06.2021 - 08.2023
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated on group projects to complete professional deliverables.
  • Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
  • Completed rigorous readings as directed to support unit learning goals.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Substitute Teacher, K-5

Willard City Schools
09.2020 - 06.2021
  • Managed daily classroom routines efficiently, promoting a structured environment conducive to learning.
  • Established clear expectations for behavior and consistently enforced consequences in order to maintain an orderly classroom conducive to learning.
  • Enhanced classroom management skills by implementing clear expectations and consistent consequences for behavior.
  • Developed strong relationships with students, fostering a positive learning environment that promoted academic growth.
  • Provided individualized support to students struggling academically, tailoring instruction to meet their unique needs.

Education

Bachelor in Social Work -

Liberty University
Lynchburg, VA
05-2023

Associate in Social Science -

Thomas Nelson Community College
Hampton, VA
05-2020

Skills

  • Affordable Housing Knowledge
  • Tenant rights
  • Fair housing regulations
  • Affordable housing
  • Case management
  • Negotiation
  • Referrals and networking
  • Rent calculation
  • Landlord relations
  • Homelessness solutions

Certification

  • First Aid Certification
  • CPR/AED Certification

Timeline

Housing Navigator

MCREST
08.2023 - 04.2024

Student/ Stay at Home Mom

N/a
06.2021 - 08.2023

Substitute Teacher, K-5

Willard City Schools
09.2020 - 06.2021

Bachelor in Social Work -

Liberty University

Associate in Social Science -

Thomas Nelson Community College

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Julie Campbell