Patrice Cross
RENTON,WA
Summary
Dedicated Housing Navigator with a proven track record at YWCA, adept in affordable housing knowledge and client advocacy. Excelled in building community partnerships and enhancing client self-sufficiency, showcasing strong multicultural sensitivity and supportive counseling skills. Achieved significant improvements in clients' stable housing opportunities through strategic financial counseling and robust landlord relationships.
Overview
6
6
years of professional experience
Work History
Housing Navigator
YWCA
06.2022 - Current
- Coordinated with other social service agencies to provide wraparound support services for families in need of additional assistance beyond housing subsidies.
- Conducted thorough eligibility assessments to accurately determine clients'' qualification for housing assistance.
- Monitored ongoing compliance with program guidelines through regular inspections and communication with landlords and tenants.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices related to affordable housing administration.
- Built strong relationships with local landlords to increase available housing options for clients in need.
- Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
- Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
- Enhanced client self-sufficiency through the coordination of relevant community resources and services.
Unarmed Security Officer
Phoenix Protective Services
03.2019 - 03.2022
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
Education
GED -
Messick Adult Centre
Memphis, TN05-2007
Skills
- Client advocacy
- Multicultural sensitivity
- Supportive counseling
- Maintaining confidentiality
- Affordable Housing Knowledge
- Tenant rights
- Fair housing regulations
- Homelessness prevention
- Financial counseling
Timeline
Housing Navigator
YWCA
06.2022 - Current
Unarmed Security Officer
Phoenix Protective Services
03.2019 - 03.2022
GED -
Messick Adult Centre
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