Julie Carpia
Claremont,NH
Summary
Dynamic design and project management professional with a proven track record at Crown Point Cabinetry, achieving over $10 million in sales. Expert in customer relationship management and creative problem-solving, leveraging strong communication skills to deliver innovative solutions, and enhance client satisfaction.
Overview
33
33
years of professional experience
Work History
Design, Sales, Project Management
Crown Point Cabinetry
Claremont, NH
10.2016 - 02.2026
- Achieved yearly sales targets for eight consecutive years, accumulating over $11 million in sales by transforming single-room orders into whole-house projects, fostering repeat clients, and generating referral business.
- Facilitated proactive outreach to establish professional partnerships and drive future sales through various communication methods.
- Educated clients on product lines, highlighting differences to support informed decision-making within budget.
- Oversaw timelines and project scope from initial client contact to post-delivery inquiries and service resolution.
- Demonstrated excellent verbal and written communication skills, keeping all stakeholders informed of key project updates and deadlines.
- Identified design, cost, or construction challenges and proposed effective solutions, improving client satisfaction and project outcomes.
- Collaborated with architects, designers, builders, and project managers to ensure delivery timing aligned with job schedule.
- Reviewed architectural plans for crucial details necessary for accurate estimates and layouts.
- Worked with clients to establish cohesive design direction incorporating period style aesthetics with diverse materials and colors.
- Consolidated change requests into clear, concise, redlined drawings and email summary.
- Guided clients through appliance installation choices and analyze implications for design and layout.
- Conducted the final site measure to confirm the accurate fit of cabinetry while resolving site issues with team.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, helping to resolve internal issues and communication gaps effectively.
Design Consultant
Julie Carpia Designs
NH, NH
05.2000 - 12.2016
- Apparel Design- Delivered design and product development consulting services to leading apparel manufacturing companies, including Nautica, Reebok, Venus Williams’ company EleVen, and BCSwirl.
- Engaged with clients to integrate value-added features into product lines instead of solely focusing on pricing.
- Revitalized product offerings, resulting in increased sales and improved profit margins.
- Enhanced client resources, facilitating exploration of new product categories and marketing avenues.
- Graphic Design- Collaborated with Dogwood Studios and Brown Furniture to develop branding and marketing materials, enhancing company visibility and promotion.
- Reviewed website design to improve user experience and navigation, ensuring clear messaging and user-friendly layout.
- Insisted on an honest, pro-active business approach and policy.
Residential Design Consultant
Brown Furniture
West Lebanon, NH
07.2002 - 06.2016
- Lead customers through selecting colors, textures, and fabrics to enhance customers' personal style and create a harmonious space.
- Designed client floor plans integrating desired furnishings, existing furniture, structural details, focal points, and personal taste to effectively harmonize all elements, and enhance add-on sales.
- Educated clients on furniture construction, textile characteristics, product features, warranties, and eco-friendly practices to enhance informed purchasing decisions.
- Developed vignettes to showcase new products, helping customers visualize color and style integration in their spaces.
- Managed sales orders to ensure timely delivery and resolved issues to maintain customer satisfaction.
- Addressed customer service issues by identifying concerns and collaborating with customers, manufacturers, and internal departments for resolution.
- Executed buyer responsibilities by analyzing product selection, purchase reports, and seasonal trends to optimize merchandise assortment.
- Welcome customers to ascertain preferences and cultivate personal connections, establishing a relaxed atmosphere.
Senior Apparel Designer
New Balance Athletic Shoe, Inc.
Lawrence, MA
02.2001 - 07.2002
- Directed and managed the design of all men's, women's, and children's apparel and accessories for a global apparel line.
- Transformed Footlocker Corp. program into successful collection, attracting increased buyer interest and consumer engagement.
- Revitalized core basics and key categories through innovative design strategies.
- Directed team of apparel, graphic, and print artists, collaborating with internal departments to streamline design processes.
- Presented comprehensive trends, concept boards, and designs to sales force, international staff, and retail buyers.
- Trained staff on apparel and industry trends affecting core consumer behavior.
Designer & Product Manager- Men’s Swimwear
Nautica International
New York, NY
07.1996 - 04.2000
- Increased sales on a well-established swim line by 58% in one year.
- Collaborated with design team to establish distinctive visual identities for each group, enhancing product line cohesiveness.
- Developed seasonal color palettes, fabric stories, prints, yarn dyes, graphic applications, and styling while maintaining quality and desired price point perspective.
- Executed engineered and repeat textile printing using screen, rotary, and sublimation techniques to achieve design fidelity.
- Performed corrections and approved of lab dips, print strike-offs, and yarn dye hand looms.
- Created line specification drawings and precise measurements to instruct mill.
- Coordinated daily with overseas office to ensure adherence to specifications and construction details.
Sr. Asst. Designer- Tennis, Golf, Fitness, & Swim
Fila, USA Inc.
Hunt Valley/New York, MD/NY
07.1993 - 06.1996
- Launched women’s fitness category, driving total revenue growth in women’s segment by 57%.
- Collaborated with special makeup development team on design initiatives addressing unique requirements of athletic spokespersons, activewear chains, and charitable organizations.
- Partnered with domestic manufacturers to develop design, construction, and production plans aligned with production goals and lead times.
Skills
- Project management
- Design consultation
- Product development
- Customer relationship management
- Team collaboration
- Effective communication
- Time management
- Brand development
- Visual merchandising
- Trend forecasting
- Microsoft Office Suite
- Adobe Creative Cloud
Accomplishments
New Hampshire Home Magazine 2023 Design Awards - Contemporary Kitchen- White Mountain Retreat
NH Home Magazine- 2023 Kitchen Design Winner
NH Home Magazine- 2023 Kitchen Design Winner
Timeline
Design, Sales, Project Management
Crown Point Cabinetry
10.2016 - 02.2026
Residential Design Consultant
Brown Furniture
07.2002 - 06.2016
Senior Apparel Designer
New Balance Athletic Shoe, Inc.
02.2001 - 07.2002
Design Consultant
Julie Carpia Designs
05.2000 - 12.2016
Designer & Product Manager- Men’s Swimwear
Nautica International
07.1996 - 04.2000
Sr. Asst. Designer- Tennis, Golf, Fitness, & Swim
Fila, USA Inc.
07.1993 - 06.1996