Motivated professional looking to utilize the skills I have acquired from previous work experience and education to obtain a position with your company. My background working with patients and clients in the community has allowed me to build outstanding customer service relations and I would be a positive asset to your team.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
Marsha Gray
05.2023 - 05.2024
Provided companionship and emotional support to elderly patient with dementia.
Assisted with activities of daily living, such as feeding, bathing, toileting, dressing, and grooming.
Monitored vital signs and administered medications as prescribed by patients' physicians.
Organized and engaged in activities to promote brain function.
Substitute Teacher
Hopewell City Public Schools
03.2022 - 05.2023
Provided instruction and guidance to students in the absence of a regular teacher.
Implemented school policies and procedures in the classroom.
Maintained accurate records of student performance, attendance, and behavior.
Assisted with classroom management issues when needed.
Elderly Caregiver
Tsuruko Kearchner
08.2017 - 02.2021
Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
Ensured safety of patient in their home environment by using appropriate equipment and techniques.
Organized recreational activities to promote physical and mental well-being of the elderly.
Monitored vital signs and administered medications. Reported any changes to the physician.
Registered Nurse
Patient First Urgent Care Center
02.2012 - 01.2016
Assessed, planned, implemented and evaluated nursing care for assigned patients.
Provided patient care and education to patients with chronic illnesses.
Administered medications and treatments according to physician orders.
Documented patient progress notes accurately and efficiently in the electronic medical record system.
Maintained a safe environment for all patients by adhering to infection control policies and procedures.
Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
Monitored vital signs, administered injections, and provided assistance with medical procedures.
Registered Nurse, Medical-Surgical Unit
Southside Regional Medical Center
05.2007 - 01.2011
Assessed, monitored and documented patient progress on a daily basis.
Provided direct nursing care to medical-surgical patients including assessments, treatments, medications and documentation of care.
Collaborated with interdisciplinary team members to develop individualized patient plans of care.
Instructed patients and families in health promotion activities such as proper nutrition, wound care and disease prevention.
Administered prescribed medications via PO, IM, and/or IV and treatments in accordance with approved nursing techniques.
Adhered to hospital policies and procedures while providing quality patient centered care.
Member Service Representative
Hopewell Chemical FCU
08.2001 - 01.2004
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
Handled complaints with prompt, courteous service to uphold professional reputation.
Educated and engaged customers with new bank products and services.
Provided exceptional customer service while performing monetary transactions of credit union members.
Monitored cash drawers and maintained adequate cash supply. Balanced out cash drawer at the end of shift.
Education
Phlebotomy Certification - Phlebotomy
Northwest Phlebotomy School
10-2024
Associate of Applied Science - Registered Nurse
Southside Regional Medical Center
Colonial Heights, VA
04-2007
Some College (No Degree) - Registered Nurse Degree
Richard Bland College
Petersburg, VA
04-2007
Some College (No Degree) -
Longwood University
Farmville, VA
05-2000
High School Diploma -
Hopewell High School
Hopewell, VA
06-1999
Skills
Documentation And Reporting
Mathematics and science
Team building
Verbal and written communication
Customer service
Quick to learn new job skills and procedures
Time management
Data confidentiality
Certification
National Phlebotomy Certification, National Registry of Allied Health Professionals, Oct. 9, 2024
Timeline
Elderly Caregiver
Marsha Gray
05.2023 - 05.2024
Substitute Teacher
Hopewell City Public Schools
03.2022 - 05.2023
Elderly Caregiver
Tsuruko Kearchner
08.2017 - 02.2021
Registered Nurse
Patient First Urgent Care Center
02.2012 - 01.2016
Registered Nurse, Medical-Surgical Unit
Southside Regional Medical Center
05.2007 - 01.2011
Member Service Representative
Hopewell Chemical FCU
08.2001 - 01.2004
Associate of Applied Science - Registered Nurse
Southside Regional Medical Center
Some College (No Degree) - Registered Nurse Degree