Julie Casciano
Edon
Summary
Dedicated Operations Supervisor with 29 years of experience in team leadership and compliance. Proven ability in performance evaluation and enhancing customer service, driving operational efficiency.
Overview
29
29
years of professional experience
Work History
Operations Supervisor
Ward Transport & Logistics
Toledo
11.2023 - Current
- Streamlined daily operations by supervising workflows and ensuring prompt service delivery.
- Identified employee skill gaps through performance evaluations, facilitating targeted development opportunities.
- Oversaw personnel scheduling and task assignments to improve operational efficiency.
- Maintained workplace safety compliance, fostering a secure environment for all employees.
- Built strong customer relationships by implementing effective service strategies.
Inbound Planner
Yellow Freight
Toledo
05.2022 - 07.2023
- Processed and routed inbound freight with accuracy and efficiency.
Executed data entry for tracking purposes in internal systems.
Identified and reported damaged goods upon receipt to ensure quality control.
Maintained organized storage areas and a clean working environment.
Labeled packages with shipping information before distribution.
Ensured proper loading of shipments onto delivery trucks.
Collaborated with departments to facilitate timely product delivery.
Prepared outbound shipment documents, including bills of lading.
Linehaul Coordinator
YRC Freight
Richfield
03.2009 - 05.2022
- Ensured adherence to safety regulations by coordinating daily linehaul operations effectively.
Monitored and assessed driver performance, providing constructive feedback to support operational goals.
Maintained detailed records of shipments, encompassing tracking numbers and delivery dates.
Optimized delivery times through strategic routing plan development for drivers.
Promptly resolved issues related to shipment delays or errors to uphold customer satisfaction.
Communicated with vendors regarding order status updates and special customer requests.
Assisted in onboarding new drivers by supplying essential training materials.
Worked with warehouse personnel to enhance loading and unloading efficiencies for linehauls.
Linehaul Dispatcher
Roadway Express
Toledo
01.1997 - 03.2009
- Directed 400 fleet drivers to ensure timely deliveries and exceptional customer service.
Dispatched drivers daily, addressing delivery needs and optimizing routes.
Maintained accurate records of deliveries, hours worked, and fuel consumption rates.
Communicated regularly with drivers about route changes and delays from traffic or weather.
Updated internal software systems with delivery times and vehicle locations.
Ensured compliance by maintaining vehicle logs and billing statements as per regulations.
Education
Some College (No Degree) - Business Management
University of Toledo
Toledo, OHSkills
Hardworking Supervisor with 29 years of experience leading teams and delivering results Increasing team productivity, conducting performance reviews and providing constructive feedback Ensuring compliance with safety regulations and company policies Excellent problem solving and decision making abilities
Timeline
Operations Supervisor
Ward Transport & Logistics
11.2023 - Current
Inbound Planner
Yellow Freight
05.2022 - 07.2023
Linehaul Coordinator
YRC Freight
03.2009 - 05.2022
Linehaul Dispatcher
Roadway Express
01.1997 - 03.2009
Some College (No Degree) - Business Management
University of Toledo