Julie Chang, B.S., R.N.
Danville,California
Summary
Well-qualified Pharmaceutical Sales/Medical Sales Representative with a sales background in Cardiovascular, Endocrinology, Infusion, Respiratory, and Hospice sales with a clinical background in ICU, ER, Trauma, Neurology, and Hospice. Skills include project, team and implementation management. Ready to bring 10 years of related experience to a challenging new role.
Overview
23
23
years of professional experience
Work History
Customer Engagement Manager
Sanofi Pharmaceuticals
San Francisco, East Bay, & North Bay, California
09.2023 - Current
- Dedicated pharmaceutical professional facilitating access to healthcare solutions in Cardiology and Endocrinology.
- Grew strategic partnerships with health care providers focusing on Antiarrhythmic Multaq 93% and long acting basal insulin Toujeo Max 106%.
- Championed a culture of exceptional customer service within the organization, setting high standards for team performance and leading by example.
Senior Territory Manager
Medtronic Diabetes
San Francisco & North Bay, California
07.2022 - 09.2023
- Launched the Minimed 780G insulin pump technology to Endocrinologists and GP's. Focus on key accounts to drive growth in Endocrinology and Primary Care Offices focusing on insulin pump therapy.
- Grew strategic partnerships with health care providers to bring technology to patients with Diabetes.
- Generated new business leads through targeted prospecting techniques and strong networking skills.
Registered Nurse
Kaiser Permanente
San Francisco & Walnut Creek, California
06.2003 - Current
- Respond to large numbers of inbound calls and provide comprehensive guidance to optimize patient satisfaction.
- Conduct detailed analysis of patient needs / medical conditions and deliver reports to doctors while ensuring high accuracy of data.
- Northern California hospice advice call center focusing on end of life patients and how to support them via medications and communications.
Senior Acute Care Sales Specialist
OptumRx
East Bay, California
03.2020 - 07.2022
- Leverage specialized knowledge, skills, and services to assist with coordination of infusion care for patients with complex health care needs.
- Infusion sales targeting General Practitioners on infusion options for patients such as TPN, Antibiotics, and Biologics before discharging home.
- Worked closely with case managers at acute care facilities in the East Bay and North Bay areas.
Hospital Sales Representative
VITAS Healthcare Corporation
Walnut Creek, California
10.2018 - 01.2020
- Targeted Cardiologists, Gastroenterologists, and GP's educating them about hospice and referring them into hospice.
- Worked closely with case managers and nurse managers to get them to refer their patients to us.
- Monitor sales team performance continuously, identify low performing areas, and deliver accurate reports to senior management for decision-making
Senior Pharmaceutical Sales Representative
GlaxoSmithKline Pharmaceuticals
Palo Alto, California
07.2001 - 10.2003
- Launched respiratory product Advair and Flonase in the Palo Alto area.
- Implemented robust sales strategies to expand market share of respiratory products and drive overall business volume growth
- Boosted sales of GSK respiratory products through conducting comprehensive analysis of customer trends and executing results-driven strategies.
Education
Bachelor of Science - Kinesiology
Biola University
La Mirada, California05.2000
Associate Science Degree in Nursing -
Santa Ana College School of Nursing
Santa Ana, California06.2001
Skills
- Creative Mindset
- Technical aptitude
- CRM software proficiency
- Strategic Thinking
- Data Analytics
- Power BI
Languages
Korean
Native or Bilingual
Spanish
Limited Working
Timeline
Customer Engagement Manager
Sanofi Pharmaceuticals
09.2023 - Current
Senior Territory Manager
Medtronic Diabetes
07.2022 - 09.2023
Senior Acute Care Sales Specialist
OptumRx
03.2020 - 07.2022
Hospital Sales Representative
VITAS Healthcare Corporation
10.2018 - 01.2020
Registered Nurse
Kaiser Permanente
06.2003 - Current
Senior Pharmaceutical Sales Representative
GlaxoSmithKline Pharmaceuticals
07.2001 - 10.2003
Bachelor of Science - Kinesiology
Biola University
Associate Science Degree in Nursing -
Santa Ana College School of Nursing