Julie Chang, B.S., R.N.
Danville,California
Summary
Well-qualified Pharmaceutical Sales/Medical Sales Representative with a sales background in Cardiovascular, Endocrinology, Infusion, Respiratory, and Hospice sales with a clinical background in ICU, ER, Trauma, Neurology, and Hospice. Skills include project, team and implementation management. Ready to bring 10 years of related experience to a challenging new role.
Overview
23
23
years of professional experience
Work History
Customer Engagement Manager
Sanofi Pharmaceuticals
09.2023 - Current
- Dedicated pharmaceutical professional facilitating access to healthcare solutions in Cardiology and Endocrinology.
- Grew strategic partnerships with health care providers focusing on Antiarrhythmic Multaq 93% and long acting basal insulin Toujeo Max 106%.
- Championed a culture of exceptional customer service within the organization, setting high standards for team performance and leading by example.
Senior Territory Manager
Medtronic Diabetes
07.2022 - 09.2023
- Launched the Minimed 780G insulin pump technology to Endocrinologists and GP's. Focus on key accounts to drive growth in Endocrinology and Primary Care Offices focusing on insulin pump therapy.
- Grew strategic partnerships with health care providers to bring technology to patients with Diabetes.
- Generated new business leads through targeted prospecting techniques and strong networking skills.
Registered Nurse
Kaiser Permanente
06.2003 - Current
- Respond to large numbers of inbound calls and provide comprehensive guidance to optimize patient satisfaction.
- Conduct detailed analysis of patient needs / medical conditions and deliver reports to doctors while ensuring high accuracy of data.
- Northern California hospice advice call center focusing on end of life patients and how to support them via medications and communications.
Senior Acute Care Sales Specialist
OptumRx
03.2020 - 07.2022
- Leverage specialized knowledge, skills, and services to assist with coordination of infusion care for patients with complex health care needs.
- Infusion sales targeting General Practitioners on infusion options for patients such as TPN, Antibiotics, and Biologics before discharging home.
- Worked closely with case managers at acute care facilities in the East Bay and North Bay areas.
Hospital Sales Representative
VITAS Healthcare Corporation
10.2018 - 01.2020
- Targeted Cardiologists, Gastroenterologists, and GP's educating them about hospice and referring them into hospice.
- Worked closely with case managers and nurse managers to get them to refer their patients to us.
- Monitor sales team performance continuously, identify low performing areas, and deliver accurate reports to senior management for decision-making
Senior Pharmaceutical Sales Representative
GlaxoSmithKline Pharmaceuticals
07.2001 - 10.2003
- Launched respiratory product Advair and Flonase in the Palo Alto area.
- Implemented robust sales strategies to expand market share of respiratory products and drive overall business volume growth
- Boosted sales of GSK respiratory products through conducting comprehensive analysis of customer trends and executing results-driven strategies.
Education
Bachelor of Science - Kinesiology
Biola University
La Mirada, California05.2000
Associate Science Degree in Nursing -
Santa Ana College School of Nursing
Santa Ana, California06.2001
Skills
- Creative Mindset
- Technical aptitude
- CRM software proficiency
- Strategic Thinking
- Data Analytics
- Power BI
Languages
Korean
Native or Bilingual
Spanish
Limited Working
Timeline
Customer Engagement Manager
Sanofi Pharmaceuticals
09.2023 - Current
Senior Territory Manager
Medtronic Diabetes
07.2022 - 09.2023
Senior Acute Care Sales Specialist
OptumRx
03.2020 - 07.2022
Hospital Sales Representative
VITAS Healthcare Corporation
10.2018 - 01.2020
Registered Nurse
Kaiser Permanente
06.2003 - Current
Senior Pharmaceutical Sales Representative
GlaxoSmithKline Pharmaceuticals
07.2001 - 10.2003
Bachelor of Science - Kinesiology
Biola University
Associate Science Degree in Nursing -
Santa Ana College School of Nursing