Summary
Overview
Work History
Education
Skills
Websites
Timeline
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JULIE CHAPMAN

Council Bluffs,IA

Summary

Strategic Risk & Compliance Professional with 15+ years of experience across financial services, fintech, and federal government environments. Proven success in fraud investigation, BSA/AML compliance, regulatory audits, and digital risk operations. Skilled in tools like Actimize, LexisNexis, Bridger Insight, Campaign Manager, and Salesforce. Known for precision in documentation, policy enforcement, and scalable enforcement protocols in high-risk environments.

Overview

9
9
years of professional experience

Work History

Compliance Services Team Lead

Sovos Compliance
Council Bluffs, IA
09.2024 - 04.2025
  • Enhanced policy enforcement using Salesforce and Jira, reducing operational risk and accelerating team response times by 30%.
  • Directed cross-functional efforts to improve regulatory accuracy in multi-state compliance filings, cutting audit exposure by 20%.
  • Created and delivered compliance training programs, boosting team efficiency by 35% and reinforcing internal risk controls.
  • Oversaw operational compliance systems and internal case tools to support consistent and auditable policy execution.
  • Applied deep knowledge of AML, BSA, OFAC, KYC, and SARs to ensure policies aligned with federal standards.

Ads Abuse Analyst

LinkedIn
Omaha, NE
07.2021 - 05.2023
  • Strengthened trust and safety operations by aligning enforcement strategies with compliance standards.
  • Cut case escalation time from 7 to 3 days by optimizing triage and decision logic.
  • Coached global teams on fraud detection protocols, enhancing detection accuracy by 20%.
  • Led investigations that directly informed policy updates, reducing scam-related incidents by 25%.
  • Optimized policy enforcement workflows using Salesforce and Jira, reducing abuse case response times by 30%.
  • Detected and mitigated fraudulent and non-compliant LinkedIn ads through advanced research tools; achieved a 40% reduction in harmful content and ensured platform integrity.

Member Safety & Recovery Consultant

LinkedIn
Omaha, NE
10.2018 - 07.2021
  • Aligned safety procedures with evolving compliance standards to support platform integrity and member trust.
  • Collaborated with data science to refine detection logic, reducing repeat offender activity by 30%.
  • Delivered team training initiatives that increased investigative response speed by 25%.
  • Developed and implemented prevention protocols, cutting fraud incident rates by 20% in targeted member groups.
  • Identified and escalated over 100 high-risk cases, directly contributing to stronger platform enforcement policies.
  • Prevented 35% of account takeovers by designing and deploying internal fraud flagging protocols.

AML Analyst Internship

TD Ameritrade
Omaha, NE
05.2018 - 07.2018
  • Conducted surveillance on high-risk transactions in accordance with BSA, OFAC, and USA Patriot Act standards.
  • Investigated suspicious activity and escalated complex cases for compliance action.
  • Filed SARs and supported enforcement procedures tied to ongoing federal investigations.
  • Recommended improvements to AML protocols, contributing to a 20% reduction in false positives.
  • Utilized internal monitoring systems to support early detection and pattern analysis of financial fraud.

Program Integrity Analyst

WWC LLC
Omaha, NE
10.2016 - 05.2018
  • Supported policy adjustments by identifying systemic fraud patterns across provider and patient data.
  • Utilized LexisNexis and internal platforms to support identity verification and anomaly detection.
  • Conducted data-driven risk assessments, increasing fraud detection accuracy by 30%.
  • Collaborated with CMS and OIG to implement fraud detection protocols across high-volume healthcare billing systems.
  • Led investigations into Medicare and Medicaid fraud, uncovering $5M in improper claims and driving corrective action.

Education

MBA -

University of Phoenix
Phoenix, AZ
04.2025

Bachelor of Arts - Criminal Justice

Buena Vista University
Storm Lake, IA
05.2019

Skills

  • Fraud Detection
  • Risk Mitigation
  • Policy Enforcement
  • Regulatory Compliance
  • BSA / AML / OFAC
  • Transaction Monitoring
  • Salesforce
  • Jira
  • Cross-Functional Collaboration
  • Strategic Planning
  • Case Management Systems
  • KYC / SAR Filing

Timeline

Compliance Services Team Lead

Sovos Compliance
09.2024 - 04.2025

Ads Abuse Analyst

LinkedIn
07.2021 - 05.2023

Member Safety & Recovery Consultant

LinkedIn
10.2018 - 07.2021

AML Analyst Internship

TD Ameritrade
05.2018 - 07.2018

Program Integrity Analyst

WWC LLC
10.2016 - 05.2018

MBA -

University of Phoenix

Bachelor of Arts - Criminal Justice

Buena Vista University

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