Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Julie Chappell

Surprise

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Store ManagerCo ManagerHuman Resources ManagerHuman Resources Coordinator

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Pittsburgh, PA
Open to relocation: Yes

Salary Range

$80000/yr - $200000/yr

Important To Me

Company CulturePaid time offWork-life balancePersonal development programs

Summary

Results-driven professional with extensive experience in retail management. Skilled in team leadership, conflict resolution, and improving customer service. Committed to fostering a collaborative environment that drives efficiency and enhances overall sales performance.

Overview

25
25
years of professional experience

Work History

Store Manager

DSW
Surprise
03.2025 - Current
  • Oversaw daily store operations, ensuring optimal functionality and efficiency.
  • Monitored sales performance, delivering actionable feedback to team members.
  • Recruited, trained, and supervised new employees to enhance team competency.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Prepared weekly schedules to ensure adequate floor coverage within budget constraints.
  • Provided leadership and mentorship to new hires, enhancing familiarity with company programs.

Co Manager

DSW
Phoenix
06.2016 - 03.2025
  • - Supervised daily operations, ensuring efficient workflow and excellent customer service.
  • - Collaborated with team to maintain visually appealing merchandise displays.
  • - Resolved customer inquiries promptly to ensure satisfaction.
  • - Delegated assignments based on team strengths to optimize floor coverage.

Assistant Store Manager

Gap
09.2013 - 06.2016
  • Oversaw daily store operations, including customer service, inventory management, and staff scheduling.
  • Supervised team of employees, delivering continuous training to enhance customer satisfaction.
  • Mentored employees to drive sales through effective upselling and cross-selling strategies.

Assistant Store Manager

JCPenney
Various Locations
06.2001 - 04.2013
  • Coordinated visual merchandising to optimize product presentation and customer appeal.
  • Facilitated communication between upper management and store team to align objectives.
  • Conducted regular walk-throughs to identify and address issues affecting store professionalism.

Education

MBA - Human Resources

Bellevue University
Bellevue, Nebraska, NE
08-2025

Bachelor of Science - Business Logistics

Pennsylvania State University
University Park, PA
05-2021

Skills

  • Employee training and development
  • Project management
  • Customer service excellence
  • Team collaboration
  • Conflict resolution strategies
  • Visual merchandising expertise

Timeline

Store Manager

DSW
03.2025 - Current

Co Manager

DSW
06.2016 - 03.2025

Assistant Store Manager

Gap
09.2013 - 06.2016

Assistant Store Manager

JCPenney
06.2001 - 04.2013

MBA - Human Resources

Bellevue University

Bachelor of Science - Business Logistics

Pennsylvania State University

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Julie Chappell