Julie Chham
Costa Mesa,CA
Summary
Motivated with engaging personality and flexible approach. Enthusiastic and reliable professional takes pride in providing excellent customer service and skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
Work History
Server
Kobe Japanese Steakhouse
02.2020 - 11.2024
- Provide excellent customer service
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Ensure the customers are having a great time as Kobe Japanese Steakhouse is famously known for having celebrations for Birthdays and any other celebration
- Ensure opening and closing the side work is completed each shift
- Maintain the cleanliness of the Server Station
- Promoted a safe working environment by adhering to food safety standards and best practices.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Title Processor/Receptionist
Gulfport Central Title Company, Inc.
02.2016 - 11.2019
- Answer the phone efficiently and greet customers with a positive attitude
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Ensure filing systems are maintained and current
- Communicating and Coordinating with all parties involved in the contract such as buyers, sellers, realtors and lenders via email, phone or fax
- Order payoffs, HOA's Estoppel Letters, municipal lien searches, and any items necessary to clear title requirements
- Promoted teamwork within the department through active collaboration on tasks such as deed preparation and lien release tracking.
- Filing lender packages and closing paperwork according to the company standards
- Assist with preparation of CDs, settlement statements, deeds, and other settlement documents
- Resolved complex title issues by working closely with underwriters, attorneys, and other stakeholders to provide accurate information.
- Enhanced client satisfaction by efficiently managing and organizing title documents for real estate transactions.
Office Assistant
Price Hoffman Stone Radiology
09.2014 - 02.2016
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
- Schedule and confirm appointments (such as mammograms) for clients, customers, or patients
- Expedited document processing with accurate data entry and timely filing.
- Learn to operate new office technologies as they are developed and implemented
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Education
Cosmetology license -
Pinellas Technical College
St. Petersburg, FL02-2022
Diploma -
St. Petersburg High School
St. Petersburg, FL06.2014
Skills
- Attention to detail
- Organization and planning
- Adaptability
- Strong work ethic
- Exceptional customer service
- Time management
- Team collaboration
- Customer focus
Timeline
Server
Kobe Japanese Steakhouse
02.2020 - 11.2024
Title Processor/Receptionist
Gulfport Central Title Company, Inc.
02.2016 - 11.2019
Office Assistant
Price Hoffman Stone Radiology
09.2014 - 02.2016
Diploma -
St. Petersburg High School
Cosmetology license -
Pinellas Technical College
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