Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
20
20
years of professional experience
Work History
Cosmetologist
Self-employeed
07.1998 - 11.2018
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Processed payments, entering sales in register for prompt customer service.
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Maintained client treatment records and designed long-term care programs for return customers.
Real Estate Agent
Self Employed
05.2002 - 06.2006
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Liaised between buyers and sellers to provide positive experiences for both parties.
Maintained connections with clients to encourage repeat business and referrals.
Presented purchase offers to sellers for consideration.