Julie DesForge-Amorissani
Eau Claire,Wisconsin
Summary
I am a dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Durable Medical Equipment Specialist
Mayo Clinic
Eau Claire, WI
10.2009 - 09.2017
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day to day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Maintained safe work environment and adhered to privacy regulations.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Handled cash, insurance verifications, and prior authorizations.
Switchboard Operator
Mayo Clinic Health System
Eau Claire, WI
10.2007 - 10.2009
- Announced important information and emergency notifications over PA system.
- Documented messages and forwarded to correct individual.
- Trained and mentored new operator employees.
- Operated switchboard and routed incoming calls to appropriate departments.
- Maintained up-to-date knowledge of emergency call procedures.
- Operated digital paging system to notify recipients of emergency incoming calls, emergency calls to rooms, and emergency incoming patients.
Telephone Secretary
Teleserve
Eau Claire, WI
12.2002 - 10.2007
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Internship as Administrative Assistant
- Customer Service
- Scheduling Appointments
- Managed over 50 calls per day, and also dispatched them.
Education
Administrative Assistant Degree - Also Received A Business Software Certificate
Chippewa Valley Technical College
Eau Claire, WI05.2007
Skills
- Emergency Response
- Complying with safety regulations
- Critical Thinking
- Dependable and Responsible
Additional Information
There was a gap in employment that I can explain in an interview. Also, right now I live in Eau Claire, WI but will be moving to Shakopee June 1st. I could probably start employment earlier part-time until June if I could work three or four days in a row.
Timeline
Durable Medical Equipment Specialist
Mayo Clinic
10.2009 - 09.2017
Switchboard Operator
Mayo Clinic Health System
10.2007 - 10.2009
Telephone Secretary
Teleserve
12.2002 - 10.2007
Administrative Assistant Degree - Also Received A Business Software Certificate
Chippewa Valley Technical College