Jeffrey Zeller
Nottingham,MD
Summary
Dedicated Durable Medical Equipment Specialist with expertise in customer service, HIPAA compliance, and delivery coordination. Proven ability to educate patients and collaborate with healthcare professionals for optimal outcomes.
Overview
2027
2027
years of professional experience
Work History
Durable Medical Equipment Specialist/Area Manager
DME Express
1995 - Current
- Provided product demonstrations to clients, ensuring understanding of durable medical equipment functionality.
- Assisted in order processing and inventory management for timely delivery of medical supplies.
- Educated patients on equipment usage and maintenance, enhancing user satisfaction and compliance.
- Collaborated with healthcare professionals to assess patient needs and recommend appropriate equipment solutions.
- Conducted quality assurance checks on equipment prior to delivery, maintaining high standards of safety and reliability.
- Trained new staff on product knowledge and operational procedures, fostering team competency and performance.
Education
High School Diploma -
Parkville High School
Baltimore, MD1987
Skills
- HIPAA compliance
- Insurance billing
- Delivery coordination
- Product demonstration
- Maintenance and repair
- Procedure requirements
- Quality control procedures
- Oxygen system maintenance
- Preventive Maintenance
- Emergency response
- Territory management
- Respiratory medical equipment
- Customer service
- Problem-solving
- Time management
Timeline
Durable Medical Equipment Specialist/Area Manager
DME Express
1995 - Current
High School Diploma -
Parkville High School