Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Julie Evatt

Port Saint Lucie,FL

Summary

Passionate and resourceful woman with leadership experience and a plethora of technology education. Experienced in communication, organization, and customer service. Quick learner who will bring years of experience with use of power tools and an advanced understanding of technology to the table. Experienced tech lends detailed expertise over 12 years to handle intricate hardwire and cable infrastructure installations. Astute troubleshooting services, including resourceful issue identification and resolution to optimize telecommunications, entertainment and connected services. In-depth knowledge of complex up-to-date telco concepts and principles. Expert advisory on logistics, installations and upgrades of physical equipment. Seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

14
14
years of professional experience

Work History

Wire Technician

AT&T
01.2015 - Current
  • Installation of a variety of services provided by AT&T such as DIRECTV, Fiber, VOIP, and U-Verse TV
  • Utilization of a plethora of skills to run lines underground, through attics, as well as organizing wires inside homes for customer satisfaction
  • Provide a hands-on learning experience to customers to ensure complete understanding of all new systems available in their home.
  • Troubleshot customer service issues related to the wiring of cable television systems.
  • Identified, located and resolved connectivity issues in existing cable television systems.
  • Performed maintenance activities such as cleaning connectors, checking cables for bends or breaks, replacing faulty components and testing connections.

Correctional Officer

Department of Corrections
Okeechobee, FL
09.2023 - 03.2024
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.

Store Manager

Pizza Hut
01.2014 - 01.2015
  • Maintained a diverse efficient workplace by leading associates who are passionate about their positions
  • Completed all inventory to ensure prompt product delivery for necessary ingredients
  • Completed all scheduling and hiring to ensure adequate staffing
  • Provided superior customer service to ensure brand loyalty.

Technician

DIRECTV
01.2010 - 01.2014
  • Use of extensive different power tools to install satellite dishes into to provide customers with DIRECTV
  • Installation of poles, pulled coax, and installed DVR’s
  • Provided customers with extensive knowledge of the system to ensure customer satisfaction.

Quality Assurance Technician

DIRECTV
  • Assessment of previously completed installation to ensure they met company standards
  • Communicate with customers to ensure they received quality customer service
  • Provided more knowledge to customers to ensure complete satisfaction
  • Completed reports to ensure company requirements were met during installation of DIRECTV systems.

Education

Bachelor’s in Criminal Justice -

Columbia Southern University
01.2023

Associates in Criminal Justice -

National American University
01.2016

Skills

  • Communication
  • Organization
  • Customer service
  • Leadership
  • Well versed in technology
  • Proficient in use of power tools
  • Power Tool Operation
  • Component Installation
  • System Maintenance
  • Wire Splicing
  • Equipment Troubleshooting
  • Network configuration
  • Wire Stripping
  • Problem-solving aptitude
  • Excellent Communication
  • Reliability
  • Emergency Response
  • Crime Prevention
  • Contraband Seizure
  • Prisoner Transport
  • Crisis Management
  • First aid and CPR certified
  • Weapons training
  • Armory and key control
  • Excellent problem solver

References

References available upon request.

Timeline

Correctional Officer

Department of Corrections
09.2023 - 03.2024

Wire Technician

AT&T
01.2015 - Current

Store Manager

Pizza Hut
01.2014 - 01.2015

Technician

DIRECTV
01.2010 - 01.2014

Quality Assurance Technician

DIRECTV

Bachelor’s in Criminal Justice -

Columbia Southern University

Associates in Criminal Justice -

National American University
Julie Evatt