Julie Flakus
Naperville,IL
Summary
Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features. Strong attention to detail and excellent customer service skills. Dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns of my clients. Multitasks and manages time well to consistently meet performance targets. Hard working, team player and always looks at the bright side of any situation
Overview
29
29
years of professional experience
1
1
Certification
Work History
Warehouse, Flex, Shopper
Amazon
10.2017 - 08.2018
- Duties include: Package Handling, Sorting, Delivery, Grocery shopper And stocker
Bartender
Lisle Lanes
09.2017 - 03.2020
- Duties include: Serving beverages Customer Service Credit card processing Drawer balancing and closing
Hair Stylist & Make Up artist
Total Image
06.2011 - Current
- Duties include: Customer Service, Scheduling, Hair Styling, Makeup application with or without Airbrush tools, Contracts for clients, Quickbooks knowledge, credit card processing
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Hairstylist
Expressions Hair Design
04.1995 - 08.2023
- Duties include: Cutting, coloring, styling, waxing Receptionist, inventory, client and product data entry, scheduling, draw balancing and closing, credit card processing, customer service
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
Bartender/Server
Kenny's Irish Pub
07.2009 - 12.2010
- Duties include: Customer Service, Serving food and Beverages Drawer balancing and closing, credit card processing
Education
Associate of Applied Science - Surgical Technology
College of Dupage
Glen Ellyn, IL05.2023
Cosmetology Degree -
Hair Professional's
01.2000
Graduated with Diploma -
Downers Grove North High School
01.1999
Skills
- Customer Service
- Multi-Tasking
- Scheduling
- Logistics
- Inventory
- Fast Learner
- Strong Work Ethic
- Upbeat and Outgoing Attitude
- Product Knowledge
- Sales proficiency
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
References
- Jennifer Waldack, (630)292-6310
- Anna Jakubowski, (630)699-8142
Certification
- Licensed Cosmetologist - 1998 to present
- CST - Certified Surgical Technologist
Additional Information
- Was an educator and platform artist for Abba hair care and Pureology from the years 1999 - 2005
- Specialize in formal styling and updos
- Specialize in airbrush makeup and bridal makeup
- Loves to learn and always keeping up on the latest technique's and trends
Timeline
Warehouse, Flex, Shopper
Amazon
10.2017 - 08.2018
Bartender
Lisle Lanes
09.2017 - 03.2020
Hair Stylist & Make Up artist
Total Image
06.2011 - Current
Bartender/Server
Kenny's Irish Pub
07.2009 - 12.2010
Hairstylist
Expressions Hair Design
04.1995 - 08.2023
Associate of Applied Science - Surgical Technology
College of Dupage
Cosmetology Degree -
Hair Professional's
Graduated with Diploma -
Downers Grove North High School