Julie Friend
Saginaw,USA
Summary
Hi, I’m Julie—driven by a love for leading collaborative, people-first environments through thoughtful project management. With a strong foundation in Agile and Scrum methodologies, I guide teams through complex initiatives with clarity and efficiency. I also specialize in recruiting for niche roles across industries, blending strategic insight with a personalized touch to ensure the right fit for both candidate and company. Outside of work, I recharge in nature—hiking, kayaking, and enjoying the beautiful state of Michigan. Let’s connect and build something meaningful together!
Overview
17
17
years of professional experience
20
20
Certification
Work History
Associate Experience Coordinator
Morley Companies
09.2024 - Current
- Partnered with the Director of Associate Experience to document and improve the Associate Journey through strategic, cross-functional initiatives. Oversaw a team and led training-focused projects, applying agile methodologies and maintaining project momentum in Asana. Developed custom training content in Articulate Storyline to support process improvements and expand associate knowledge. Collaborated with senior leadership, team leads, and SMEs to identify opportunities, implement solutions, and drive efficiency and cost savings. Facilitated cross-functional communication, managed survey distribution, and ensured alignment with Morley’s mission, vision, and values.
Executive Talent Acquisition Specialist
Morley Companies
10.2023 - 09.2024
- Connected exceptional candidates with roles that aligned professionally and personally in a high-volume environment. Built immediate rapport and lasting relationships through a thoughtful, people-first approach. Balanced strategic sourcing with genuine care, ensuring each candidate felt valued and understood. Represented the company’s heart and mission throughout the hiring journey.
Sourcing Specialist
Morley Companies
08.2023 - 10.2023
- Partnered with Executive Talent Acquisition to source executive-level candidates for niche roles. Managed online reputation responses to support employer branding. Acted as a “first friend” to new associates, gathering onboarding insights and fostering early engagement. Maintained organized workflows and timelines in Asana.
Senior Talent Acquisition Specialist
Morley Companies
09.2022 - 08.2023
- Led full-cycle recruiting across healthcare and automotive sectors. Streamlined recruiting processes using technology. Headed department volunteer efforts and contributed to social media presence. Completed Fundamentals of Leadership (FOL) program in May 2023.
Talent Acquisition Specialist
Morley Companies
08.2022 - 09.2022
- Recruited talent across multiple business lines. Promoted to Senior Talent Acquisition Specialist within one month.
Mortgage Banker
Rocket Mortgage
08.2021 - 08.2022
- Tailored financing solutions to client goals. Maintained communication between all parties to ensure a smooth and enjoyable homeownership process.
Billing Specialist / Optometric Technician / Optician
Mid-Modern Eye Care
05.2021 - 08.2021
- Established EHR systems, implemented coding, and credentialed the doctor. Created operational accounts and logins for the new practice.
Biller / Coder / Registrar / Insurance Verification Specialist / Scheduler
Andersen Eye Surgery Center
02.2017 - 05.2021
- Coded surgeries, verified insurance, scheduled procedures, and maintained patient records using EHR.
Site Supervisor / Optician / Ophthalmic Technician
Great Lakes Eye Institute
08.2010 - 02.2017
- Managed patient flow, billing, sterilization, and vision claims. Assisted with eyewear selection and fitting.
Customer Service Representative
Freeland SportsZone
03.2009 - 11.2010
- Handled financial records, provided customer service, and trained staff.
Bank Teller
Chemical Bank
06.2008 - 08.2008
- Processed deposits, informed clients of rates, and adapted to a fast-paced environment.
Education
Medical Assisting -
Ross Medical Education Center
Saginaw, MI09.2010
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Delta College
Bay City, MI05.2009
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Eastern Michigan University
Ypsilanti, MI01.2007
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Beaverton High School
Beaverton, MI05.2006
Skills
- Project Management & Strategic Planning
- Stakeholder Engagement & Relationship Building
- Organizational Development & People-Centric Leadership
- Agile & Hybrid Methodologies
- Training Design & Content Creation (Articulate Storyline)
- Clear Communication & Active Listening
- Multitasking & Prioritization
- Adaptability in Fast-Paced Environments
- Budget Oversight & Resource Allocation
- Organizational development strategy
- People centric
Accomplishments
Completed the North Country Trail Run Marathon, demonstrating endurance, goal-setting, and personal discipline.
Proud dog mom, cultivating responsibility, routine, time management—and a strong fetch game.🐾
Led and supported community service initiatives, promoting teamwork and meaningful impact across local neighborhoods.
Certification
- Diploma in Learning and Development (L&D), Alison – Sep 2025 | ID: 52694922
- Our Community Listens, Chapman Foundation – Mar 2025
- Corporate Sustainability, Udemy – Mar 2025 | ID: c6518437-e102-44ea-a148-a0da7468d406
- Certified Agile Professional (SSGI-CAP), Six Sigma Global Institute – Jul 2024 | ID: 108175787
- Associate Professional in Human Resources (aPHR), HRCI – Mar 2025 – Feb 2029 Verify Credential
- CAPM, National Council for Mental Wellbeing – Jun 2024 – Jun 2027
- CPR/AED & First Aid (BLS), American CPR Care Association – Sep 2024 – Sep 2026 | ID: A699664
- Certified Scrum Product Owner (CSPO), Scrum Alliance – Sep 2024 – Sep 2026 | ID: 001671803
- Certified ScrumMaster (CSM), Scrum Alliance – Aug 2024 – Aug 2026 | ID: 001671803
- NMLS License, Nationwide Multistate Licensing System – Aug 2022 – Dec 2024 | License: 2218665
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeGig WorkLocation Preference
RemoteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursPaid time offWork from home optionPersonal development programsCareer advancement4-day work weekLanguages
English
Quote
Action expresses priorities.
Gandhi
Timeline
Associate Experience Coordinator
Morley Companies
09.2024 - Current
Executive Talent Acquisition Specialist
Morley Companies
10.2023 - 09.2024
Sourcing Specialist
Morley Companies
08.2023 - 10.2023
Senior Talent Acquisition Specialist
Morley Companies
09.2022 - 08.2023
Talent Acquisition Specialist
Morley Companies
08.2022 - 09.2022
Mortgage Banker
Rocket Mortgage
08.2021 - 08.2022
Billing Specialist / Optometric Technician / Optician
Mid-Modern Eye Care
05.2021 - 08.2021
Biller / Coder / Registrar / Insurance Verification Specialist / Scheduler
Andersen Eye Surgery Center
02.2017 - 05.2021
Site Supervisor / Optician / Ophthalmic Technician
Great Lakes Eye Institute
08.2010 - 02.2017
Customer Service Representative
Freeland SportsZone
03.2009 - 11.2010
Bank Teller
Chemical Bank
06.2008 - 08.2008
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Delta College
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Eastern Michigan University
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Beaverton High School
Medical Assisting -
Ross Medical Education Center
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