Julie Harmn

• Process insurance claims and verify patient eligibility for timely reimbursements.
• Successfully re-billed denied insurance claims to recover revenue.
• Maintained organized filing systems for physical and electronic documents, ensuring accuracy.
• Supported staff training on office systems to improve workflow efficiency.
• Composed correspondence, including letters, memos, and reports, as required.
• Executed electronic insurance setup, posting electronic payments and manual payments accurately.
• Managed facility and physician healthcare credentialing for in-network insurance companies, including Medicare and Medicaid.
• Implemented provider insurance company portals for commercial insurance and Medicaid to verify eligibility and prior authorizations prior to procedures and claims.

• Streamlined office operations to optimize interdepartmental workflow efficiency.
• Managed front office responsibilities, including scheduling appointments and coordinating outpatient surgeries.
• Updated patient demographic information and insurance records with accuracy.
• Greeted visitors and directed them to appropriate personnel or areas.

Responded promptly to customer inquiries through phone and email communications.

• Coordinated check-in and check-out processes for efficient patient flow.
• Managed new patient demographics and updates to ensure accurate records.
• Scheduled appointments, filling in during secretary's absence.
• Filed ledger cards and charts with precision for seamless access.