Julie Hodges
Seattle,WA
Summary
Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving.
Overview
12
12
years of professional experience
Work History
Passenger Service Agent
Horizon Air
Seattle, Washington
09.2024 - Current
- Assisted passengers with check-in and boarding procedures.
- Addressed customer inquiries and resolved issues efficiently.
- Collaborated with team members to ensure smooth operations.
Senior Activities Coordinator
Wesley Home Care
Seattle, Washington
03.2014 - 06.2026
- Developed engaging programs to enhance client social interaction.
- Coordinated daily activities for clients in home care settings.
- Collaborated with healthcare professionals to address client needs.
Education
Some College (No Degree) - English Language And Literature
Washington State University
Pullman, WASkills
- Check-in support
- Issue resolution
- Customer inquiries
Timeline
Passenger Service Agent
Horizon Air
09.2024 - Current
Senior Activities Coordinator
Wesley Home Care
03.2014 - 06.2026
Some College (No Degree) - English Language And Literature
Washington State University