Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Justice

Grant,AL

Summary

Dynamic professional with extensive experience in customer service at Grandmothers House Restaurant, excelling in multitasking and relationship management. Proven ability to enhance guest experiences through effective communication and attention to detail. Skilled in cash handling and menu recommendations, consistently achieving high satisfaction ratings while maintaining a welcoming atmosphere.

Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience

Work History

Waitress

Grandmothers House Restaurant
07.2024 - Current
  • Provided excellent customer service by promptly taking and delivering orders.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Learned menu items to effectively communicate specials and recommendations to guests.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Supported team members during busy shifts by delivering food and drinks promptly.
  • Engaged with customers to create a welcoming atmosphere and enhance dining experience.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Personal Shopper

Instacart
01.2022 - 07.2024
  • Curated personalized shopping experiences based on client preferences and feedback.
  • Developed strong relationships with clients to enhance satisfaction and repeat business.
  • Researched products and trends to provide informed recommendations to clients.
  • Managed inventory and ensured timely restocking of popular items for client convenience.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.

EMT

Marshall Health Systems
09.2021 - 04.2022
  • Administered emergency medical care, assessing patient conditions and providing appropriate interventions.
  • Collaborated with healthcare professionals to ensure seamless patient transport and care continuity.
  • Maintained accurate patient records, documenting vital signs and treatment provided during emergencies.
  • Operated medical equipment, including defibrillators and oxygen delivery systems, ensuring readiness for emergency situations.
  • Conducted regular vehicle inspections to ensure operational readiness of emergency response units.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
  • Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
  • Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
  • Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
  • Ensured patient safety by properly utilizing immobilization devices and administering appropriate treatments.

Driver

Southland Transport
08.2020 - 02.2021

Drove patients to and from appointments

Tracked mileage via app

Followed directions from Google Maps

  • Navigated routes efficiently, ensuring timely deliveries to customers.
  • Maintained vehicle cleanliness and performed routine safety inspections.

Education

No Degree -

KDS DAR High School
Grant, AL

GED -

Calhoun Community College
Huntsville, AL

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Decision-making
  • Cash handling
  • Order taking
  • Cleanliness
  • Hospitality service expertise
  • Safe food handling
  • Handling complaints
  • Payment processing
  • Menu recommendations
  • Service prioritization
  • Memory retention
  • Food running
  • Complex Problem-solving
  • Active listening
  • Time management
  • Relationship management
  • Guest relations

Timeline

Waitress

Grandmothers House Restaurant
07.2024 - Current

Personal Shopper

Instacart
01.2022 - 07.2024

EMT

Marshall Health Systems
09.2021 - 04.2022

Driver

Southland Transport
08.2020 - 02.2021

No Degree -

KDS DAR High School

GED -

Calhoun Community College