Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Case Manager
Oneida Family Services
Oneida, WI
03.2019 - Current
Assigned, monitored, organized caseload of over 12 families a month
Conducted home visits, interviews, and assessments to evaluate child(ren) safety.
Developed case plans for at-risk families.
Provided crisis intervention services when needed.
Identified service gaps and coordinated with community resources through referral process.
Collaborated with other agencies such as law enforcement, mental health providers, schools, and social services.
Department Manager
Menards
Melrose Park, IL
10.2012 - 02.2019
Managed lead, and trained a team of 10+ employees.
Ensure schedules and objectives are met daily, weekly and monthly.
Facilitate monthly team meetings
Monitored department performance metrics, including sales, profitability and customer service.
Ensure all employees adhere to company’s policies and procedures.
Recreation Aide
Forest Preserve of Cook County
Forest Park, IL
03.2013 - 01.2014
Facilitate Group activities for up to 100 children educating about nature/wildlife.
Monitored participant behavior during recreational activities to ensure adherence to rules and regulations.
Integrated social aspects by encouraging partnerships and team-based participation.
Maintained equipment inventory and ensured proper storage.
Education
Master of Arts - Human Services
Concordia University Chicago
River Forest, IL
12.2022
Bachelor of Applied Arts - Criminal Justice Management
Concordia University Mequon
Mequon, WI
05.2011
Associate of Applied Arts - Human Services/Social Work
College of Menominee Nation
05.2008
Skills
Effective communication
Records Management
Community Outreach and Client Advocacy
Needs Assessment and Case Management
Documentation Proficiency
Organization and Multitasking
Problem-Solving
Timeline
Case Manager
Oneida Family Services
03.2019 - Current
Recreation Aide
Forest Preserve of Cook County
03.2013 - 01.2014
Department Manager
Menards
10.2012 - 02.2019
Master of Arts - Human Services
Concordia University Chicago
Bachelor of Applied Arts - Criminal Justice Management
Concordia University Mequon
Associate of Applied Arts - Human Services/Social Work
Comprehensive Community Services Facilitator at Oneida County Human ServicesComprehensive Community Services Facilitator at Oneida County Human Services