Summary
Overview
Work History
Education
Skills
Timeline
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Julie Lane

Buena Park,CA

Summary

Accomplished Director at Long Beach Medical Center, I leveraged strategic planning and exceptional people management to enhance team morale, streamline operations, and significantly improve customer satisfaction. Spearheaded transformative projects, fostering a culture of continuous improvement and achieving notable increases in efficiency and revenue. Expert in regulatory compliance and financial management, my leadership spurred organizational growth and employee development.

Overview

40
40
years of professional experience

Work History

Director, Imaging Services

Long Beach Medical Center
07.2011 - 10.2024
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
  • Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
  • Revolutionized customer service protocols, significantly improving customer satisfaction ratings.

Operations Manager

Long Beach Memorial Medical Center
07.1997 - 07.2011
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.

Radiologic Technologist

Long Beach Memorial Medical Center
10.1984 - 07.1997
  • Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
  • Optimized image quality by adjusting technical factors according to specific patient needs or clinical indications within prescribed dose limits.
  • Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
  • Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
  • Operated radiologic equipment to produce diagnostic images and films.
  • Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
  • Ensured compliance with all state and federal regulations governing radiation exposure by maintaining proper documentation and following established protocols during every examination.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
  • Ensured proper functioning of radiology equipment through routine inspection, calibration, troubleshooting and repair when necessary.
  • Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
  • Collaborated with radiologists and other healthcare professionals to ensure accurate diagnoses through high-quality imaging results.
  • Promoted patient comfort during invasive procedures, using careful positioning techniques and clear explanations of each step in the process.

Education

Associate of Science - Medical Radiologic Technology

St. Francis Medical Center
Lynwood, CA

Skills

  • Strategic Planning
  • Operations Management
  • Staff Development
  • Team Management
  • Project Management
  • People Management
  • Business Planning
  • Verbal and written communication
  • Program Management
  • Financial Management
  • Budget Management
  • Legal and Regulatory Compliance

Timeline

Director, Imaging Services

Long Beach Medical Center
07.2011 - 10.2024

Operations Manager

Long Beach Memorial Medical Center
07.1997 - 07.2011

Radiologic Technologist

Long Beach Memorial Medical Center
10.1984 - 07.1997

Associate of Science - Medical Radiologic Technology

St. Francis Medical Center

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Julie Lane