Dynamic Pharmacy Technician/Front End Associate and Avon Sales Representative with a proven track record at Midway Pharmacy. Excelled in patient confidentiality, problem-solving, and exceptional customer service, enhancing customer loyalty and operational efficiency. Demonstrated adaptability and professionalism, managing teams and streamlining payment processes. Skilled in communication, significantly improving customer satisfaction and business operations.
Hi, I’m
Julie LeGawiec
Leitchfield,KY
Summary
Overview
12
years of professional experience
Work History
Midway Pharmacy
Pharmacy Technician/Front End Associate
04.2017 - Current
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
- Boosted customer loyalty, remembering regular customers' names and preferences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
Self Employed Web
Avon Sales Representative
01.2013 - 01.2023
Job overview
- Managed a team
- corresponded with customers
- placed,filled and delivered orders
- collected payments
Education
Grayson County High School Leitchfield, KY
High School Diploma
05-1998
University Overview
Skills
- Problem-solving skills
- Confidentiality and HIPAA
- Answering customer questions
- Patient confidentiality
- Processing payments
- Multitasking Abilities
- Reliability
- Professionalism
- Time management abilities
- Adaptability
- Serve customers
- Profile updating
- Communication Skills
References
References
Becky Mercer (270)589-8814
Joretta Meredith (270)246-2619
Jeremy Newton (270)589-1083
Ann Marie Turley (270)218-2142
Sabrina Langley (270)223-6168
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Timeline
Pharmacy Technician/Front End Associate
Midway Pharmacy
04.2017 - Current
Avon Sales Representative
Self Employed Web
01.2013 - 01.2023
Grayson County High School
High School Diploma
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