Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Nikita Davis
Detroit,MI
Summary
Overview
14
years of professional experience
Work History
CVS PHARMACY
Pharmacy Technician / Front End Associate
08.2022 - 02.2024
Job overview
- Covid-19 testing
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
CONCENTRIX
OSTA Offline Advisor/Leverage CCT Advisor
10.2019 - 04.2020
Job overview
- Provide resolution on dealer/consumer issues
- Identify vehicle issue and determine next steps for repair
- Create case records to document initial contact and all pertinent information
- Make outbound calls as necessary to provide solution to inbound transactions.
- Built and maintained relationships with clients to provide ongoing support.
- Facilitated communication and collaboration between departments to help business function smoothly.
LAKEVIEW BUS LINE
Bus Attendant Aide
01.2018 - 08.2019
Job overview
- Managing and recording daily logs.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Enforced IL state safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Managed emergency situations calmly and efficiently, prioritizing passenger safety above all else.
- Promoted a positive atmosphere on the bus by interacting courteously and professionally with riders from diverse backgrounds.
In-home Professional Service Agency
Homemaker Aide
01.2017 - 10.2017
Job overview
- Addressed client household needs with meal preparation, housekeeping and transportation.
- Completed dusting, washing dishes, laundry, and vacuuming for patients.
- Provided companionship and emotional support to enhance mood and quality of life.
- VA clients
WORKING AMERICA
Canvasser
05.2014 - 11.2014
Job overview
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Collaborated with fellow team members to ensure consistent messaging and seamless coordination of canvassing activities across neighborhoods.
- Maintained accurate records of interactions with constituents to inform future campaign strategies and improve overall efficiency.
- Educate residents regarding Working America
CHICAGO TRANSIT AUTHORITY
Combined Rail Operator
01.2012 - 03.2013
Job overview
- Operated Train
- Responsible for troubleshooting
- Flagging during track construction
- Maintained a safe work environment.
- Ensured timely arrivals and departures through effective communication with dispatchers, station personnel, and other operators.
U.S CENSUS BUREAU
Enumerator/Census Tracker
03.2010 - 10.2010
Job overview
- Managed time effectively while working independently, prioritizing tasks to meet project deadlines consistently.
- Increased efficiency in data entry by accurately inputting collected information into the designated database system.
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
- Executed follow up visits to houses to resolve survey issues or obtain additional information, expressing appreciation for participation and regret for inconvenience.
JACKSON HEWITT
Customer Service Representative
11.2010 - 05.2011
Job overview
- Scheduled appointments
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Tracked customer service cases and updated service software with customer information.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
EVEREST COLLEGEMelrose Park, IL
Medical Assisting Diploma Program
10.2014
University Overview
JEWISH VOCATIONAL SERVICEChicago, IL
Homemaker/Health Care Aide Diploma Program from Health Aide
10.2009
University Overview
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Relationship Building
- Excellent Communication
Timeline
Pharmacy Technician / Front End Associate
CVS PHARMACY
08.2022 - 02.2024
OSTA Offline Advisor/Leverage CCT Advisor
CONCENTRIX
10.2019 - 04.2020
Bus Attendant Aide
LAKEVIEW BUS LINE
01.2018 - 08.2019
Homemaker Aide
In-home Professional Service Agency
01.2017 - 10.2017
Canvasser
WORKING AMERICA
05.2014 - 11.2014
Combined Rail Operator
CHICAGO TRANSIT AUTHORITY
01.2012 - 03.2013
Customer Service Representative
JACKSON HEWITT
11.2010 - 05.2011
Enumerator/Census Tracker
U.S CENSUS BUREAU
03.2010 - 10.2010
EVEREST COLLEGE
Medical Assisting Diploma Program
JEWISH VOCATIONAL SERVICE
Homemaker/Health Care Aide Diploma Program from Health Aide
Quote
Your vision will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakens.
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Full TimePart TimeContract WorkWork Location
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