Summary
Work History
Education
Skills
Timeline
Generic

Julie MacDonald

Quincy,MA

Summary


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth

Work History

Certified Dental Assistant

Quality Dental Care
  • Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
  • Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
  • Promoted a positive environment for patients and staff through effective communication and teamwork.
  • Increased patient retention by developing strong relationships and providing personalized care.

Certified Dental Assistant

Halifax Family Dental
  • Promoted a positive environment for patients and staff through effective communication and teamwork.
  • Increased patient retention by developing strong relationships and providing personalized care.
  • Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.

Chaire/Key Holder

Ocean State Job Lot
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
  • Resolved customer complaints with empathy and efficiency, turning potential negative experiences into positive ones.

Education

High School Diploma -

Quincy High School
Quincy, MA

Early Childhood Education -

Quincy High School
Quincy, MA

Certificate of Completion -

Avon Health Care Training Services
Avon Ma

Certified -

Tufts Medical School of Radiology
Boston, MA

Certified -

Bureau of Health Professions License
Massachusetts

Skills

  • Patient education
  • Dental radiography
  • Patient relations
  • Appointment scheduling proficiency
  • Patient intake procedures
  • Patient education and counseling
  • HIPAA regulations
  • OSHA compliance
  • Infection control procedures
  • Patient schedule management
  • Sanitation protocols
  • First aid training
  • Appointment scheduling
  • Chairside assistance
  • Teamwork and collaboration

Timeline

Certified Dental Assistant

Quality Dental Care

Certified Dental Assistant

Halifax Family Dental

Chaire/Key Holder

Ocean State Job Lot

High School Diploma -

Quincy High School

Early Childhood Education -

Quincy High School

Certificate of Completion -

Avon Health Care Training Services

Certified -

Tufts Medical School of Radiology

Certified -

Bureau of Health Professions License

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Julie MacDonald