Julie Maroney
Sacramento,CA
Overview
22
22
years of professional experience
Work History
Open Enrollment Coordinator
Delta Dental of California
Rancho Cordova, CA
07.2025 - 11.2025
- Process open enrollment and health fair requests from internal and external clients.
- Assess expected attendees at events and ensure benefit handouts and company giveaways will meet our expected attendance numbers.
- Schedule benefit enroller to attend events as needed.
- Maintain records of inquiries and follow up with clients.
Associate Project Manager
Delta Dental of California
Rancho Cordova, CA
11.2022 - 04.2025
- Assist with project planning and execution to include creating project plans, defining scope, and outlining project timelines.
- Coordinate with cross-functional teams, assigning tasks, and monitoring resource utilization.
- Work effectively with internal and external stakeholders to ensure project success.
- Assist with project budget management including preparing budget proposals, tracking expenditures, and ensuring projects stay within budget.
Account Services Coordinator
Delta Dental of California
Rancho Cordova, CA
10.2020 - 11.2022
- Collaborate with internal teams to resolve client inquiries related to billing, eligibility, implementation, contracts, underwriting, and claims.
- Research and pursue resolution of issues using systems and workflows and communicate resolution back to the appropriate party.
- Manage changes to contractual documents up to and including distribution and return of fully executed documents.
- Act as a backup to the Account Manager with the ability to communicate with underwriting and other operation areas to develop responses to client and producer inquiries.
Associate Account Services Coordinator
Delta Dental of California
Rancho Cordova, CA
09.2017 - 10.2020
- Handle customer requests for information, benefit highlight summaries, and other administrative needs.
- Collaborate with internal teams to gather and analyze data for client presentations and reports.
- Research and resolve account-related issues using internal systems and workflows, ensuring timely communication of resolutions.
- Support open enrollment meetings and occasionally deliver presentations at customer locations or via virtual platforms.
Open Enrollment Coordinator
Delta Dental of California
Rancho Cordova, CA
04.2014 - 09.2017
- Process open enrollment and health fair requests from internal and external clients.
- Assess expected attendees at events and ensure benefit handouts and company giveaways will meet our expected attendance numbers.
- Schedule benefit enroller to attend events as needed.
- Maintain records of inquiries and follow up with clients.
Associate Account Manager
Edgewood Partners Insurance Group (EPIC)
Folsom, CA
01.2013 - 01.2014
- Contact existing and prospective customers to explain product features.
- Develop and maintain strong working relationships with professionals within assigned territory.
- Consult with clients after sales and contract signings to resolve problems and provide ongoing support.
- Record accurate and efficient records in customer databases.
Office Manager
Farmers Insurance Group
Sacramento, CA
04.2013 - 10.2013
- Use industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
- Manage policy issuance, processing payments, and updating client records.
- Assist agents with their daily tasks and provide overall administrative support.
- Open and close location and monitored shift changes to uphold successful operations strategies and maximize business success.
Inside Sales Representative
Health Net
Rancho Cordova, CA
01.2004 - 01.2012
- Provide sales coverage and develop best possible market penetration for all products to present in assigned territory in accordance with the company's policies and programs.
- Identify prospective enrollees and determine eligibility for participation in the Medicare Advantage product.
- Build relationships with potential customers to create trust.
- Stay informed and adhere to current information pertaining to marketing activity guidelines set forth by various regulatory agencies—this includes providing enrollees with all corresponding materials and documentation.
Summary
Proactive, goal-oriented professional with proven expertise in account management, organization, and problem-solving skills. Recognized for reliability, adaptability, and a rapid ability to learn and apply new skills. Dedicated to driving team success and contributing to organizational growth.
Skills
Account Management
Sales
Quality Assurance
Client Relationships
Compliance
Creative Thinking
Salesforce
SharePoint
Outlook
Excel
Timeline
Open Enrollment Coordinator
Delta Dental of California
07.2025 - 11.2025
Associate Project Manager
Delta Dental of California
11.2022 - 04.2025
Account Services Coordinator
Delta Dental of California
10.2020 - 11.2022
Associate Account Services Coordinator
Delta Dental of California
09.2017 - 10.2020
Open Enrollment Coordinator
Delta Dental of California
04.2014 - 09.2017
Office Manager
Farmers Insurance Group
04.2013 - 10.2013
Associate Account Manager
Edgewood Partners Insurance Group (EPIC)
01.2013 - 01.2014
Inside Sales Representative
Health Net
01.2004 - 01.2012