Julie McKenny
Rosemount,MN
Summary
Empathetic and service-driven professional with a Bachelor of Liberal Arts in Communication from the University of Minnesota – Twin Cities. Known for strong interpersonal communication, relationship building, and conflict resolution. Passionate about serving others, I am pursuing opportunities in social work and plan to further my education by obtaining a Master’s in Social Work (MSW) to deepen my impact in the field. Eager to support children, young adults, and families in overcoming challenges and achieving stability. Adept at collaborating with multidisciplinary teams, including physicians and attorneys, to advocate for individuals navigating healthcare and legal systems.
Overview
25
25
years of professional experience
Work History
Server & Hospitality Specialist
The Hilltop
MN
01.2023 - Current
- Cultivated strong relationships with guests, ensuring high-quality service and satisfaction
- Managed multiple priorities in a fast-paced environment, enhancing adaptability and organization
- Collaborated with team members to resolve conflicts and maintain seamless operations
- Recognized for exceptional empathy, communication, and problem-solving abilities
Advanced Esthetician (Level III) | Esthetician (Level I)
Cole’s Salon
MN
01.2017 - 01.2020
- Delivered personalized skincare consultations, fostering long-term client relationships
- Provided compassionate communication and conflict resolution to address customer concerns
- Excelled in product recommendations and service enhancements, achieving top sales performance
Trainer & Head Server
Chianti Grill
MN
01.2000 - 01.2017
- Mentored and trained new employees to promote high standards of service and teamwork
- Managed daily restaurant operations while ensuring positive guest experiences
- Applied conflict resolution techniques to address customer concerns effectively
- Organized events and coordinated initiatives, demonstrating leadership and organizational skills
Education
Bachelor of Arts - Communication
University of Minnesota
Minneapolis, MN12.2023
Advanced Esthetician License -
Empire Beauty School
Minneapolis, MN08.2017
Skills
- Relationship building
- Interpersonal communication
- Advocacy
- Empathy
- Collaboration and teamwork
- Conflict resolution
- Multitasking
- Attention to detail
- Adaptable
- Time Management and Organization
- Microsoft Office
References
Available upon request.
Relevant Experience
- Advocacy: Collaborated closely with physicians and attorneys to navigate medical and legal matters, ensuring informed decision-making and access to appropriate resources.
- Situational Awareness & Problem-Solving: Skilled in assessing individual needs and developing tailored solutions.
- Empathy & Relationship Building: Natural ability to connect with diverse populations, fostering trust and open communication.
- Organizational & Time Management Skills: Proven ability to coordinate multiple responsibilities efficiently and effectively.
- Technology: Experienced in Microsoft Office and various digital communication platforms.
Timeline
Server & Hospitality Specialist
The Hilltop
01.2023 - Current
Advanced Esthetician (Level III) | Esthetician (Level I)
Cole’s Salon
01.2017 - 01.2020
Trainer & Head Server
Chianti Grill
01.2000 - 01.2017
Bachelor of Arts - Communication
University of Minnesota
Advanced Esthetician License -
Empire Beauty School
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