Julie McKinley
Clarksville,TN
Overview
9
9
years of professional experience
Work History
Assistant Property Manager
Willow Bridge Property Company
03.2025 - Current
- Resident Relations: Deliver premium customer service, handle inquiries and complaints professionally, and promote resident satisfaction and retention.
- Leasing Support: Assist in leasing activities, renewals, and tours; ensure accurate lease execution and adherence to occupancy goals.
- Rent Collection & Financials: Process rent payments, track delinquencies, prepare bank deposits, and assist with budget monitoring and reporting.
- Maintenance Coordination: Oversee work order management, vendor scheduling, and ensure timely completion of service requests and preventive maintenance.
- Compliance & Documentation: Maintain full compliance with Fair Housing laws, local regulations, and property policies; manage accurate resident files and property records.
- Marketing & Presentation: Support marketing initiatives, maintain model units and amenities, and contribute to the community’s overall curb appeal and branding.
Multi Site Leasing Professional
Freeman Webb Company
07.2024 - 03.2025
- Managed leasing operations and marketing initiatives for multiple properties, ensuring cohesive branding and optimizing performance across diverse markets.
- Led cross-site leasing teams to exceed occupancy goals through data-driven marketing campaigns, resident retention strategies, and team development.
- Developed and implemented property-specific marketing plans for multisite portfolio, resulting in increased qualified traffic and improved lead-to-lease conversion rates.
- Analyzed market trends across locations to adjust pricing, promotions, and outreach, supporting strong NOI growth across all communities.
- Standardized leasing processes and performance reporting across multiple assets to enhance efficiency, accountability, and team alignment.
New Homes Consultant
Lennar Homes
04.2018 - 05.2020
- Guided prospective buyers through the entire new home sales process, from initial inquiry and site tours to contract signing and closing.
- Conducted needs assessments to match buyers with the right floorplans, features, and financing options.
- Delivered persuasive presentations of model homes and inventory properties, resulting in increased conversion rates.
- Maintained strong follow-up with leads, effectively nurturing prospects and reducing fall-off in the sales funnel.
- Collaborated with lenders, design teams, and construction managers to ensure timely project completion and customer satisfaction.
- Achieved sales targets consistently while maintaining low cancellation rates through diligent buyer qualification and proactive communication.
Assistant Project Manager
HomeCorp
01.2017 - 04.2018
- Assisted in managing day-to-day operations of a 200+ unit residential community, ensuring smooth leasing, maintenance, and resident services.
- Collected rent, processed payments, and monitored delinquencies, maintaining high on-time collection rates.
- Coordinated maintenance requests, work orders, and vendor services to ensure timely and cost-effective property upkeep.
- Supported lease administration including move-ins, renewals, notices, and compliance with Fair Housing regulations.
- Maintained accurate resident records, prepared reports, and assisted with monthly budgeting and financial tracking.
- Addressed resident concerns promptly, fostering strong tenant relationships and boosting retention.
- Conducted property tours, qualified applicants, and collaborated with leasing team to meet occupancy targets.
Education
Associate of Science - Marketing
The University of West Florida
Pensacola, FL05-2016
Skills
- Project Management
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Digital Marketing
Timeline
Assistant Property Manager
Willow Bridge Property Company
03.2025 - Current
Multi Site Leasing Professional
Freeman Webb Company
07.2024 - 03.2025
New Homes Consultant
Lennar Homes
04.2018 - 05.2020
Assistant Project Manager
HomeCorp
01.2017 - 04.2018
Associate of Science - Marketing
The University of West Florida