Julie Melvin
Warwick
Summary
Dynamic Referral Specialist with proven success at Rhode Island Hospital in coordinating patient referrals and enhancing access to care. Expert in insurance verification and adept at managing electronic health records. Strong communicator with exceptional follow-up skills, ensuring seamless interactions between patients and healthcare providers. Committed to maintaining HIPAA compliance and patient confidentiality.
Overview
5
5
years of professional experience
Work History
Referral Specialist
Rhode Island Hospital
Providence, RI
12.2021 - Current
- Coordinated patient referrals to specialists, ensuring timely access to care.
- Managed electronic health record updates for accuracy and compliance.
- Assisted patients in navigating healthcare systems and insurance processes.
- Facilitated communication between physicians and departments for efficient referral management.
Billing Clerk
DXC Technology
Warwick, RI
12.2020 - 12.2021
- Processed invoices and billing statements with accuracy and attention to detail.
- Utilized billing software for efficient management of accounts receivable.
- Assisted in reconciling discrepancies between billed amounts and payments received.
- Communicated with clients regarding billing inquiries and payment statuses.
Education
No Degree - Business
Community College of Rhode Island
Warwick, RISkills
- Insurance verification
- Data entry proficiency
- Pre-authorizations
- Medical terminology
- Patient confidentiality
- Appointment scheduling
- Follow-up skills
- Healthcare industry
- Multi-line phone proficiency
- Medical terminology knowledge
- Notetaking and documentation
- HIPAA regulations
- Patient scheduling
- MS office expertise
- Medical scheduling
- Outbound calls
- Customer service
- HIPAA compliance
Timeline
Referral Specialist
Rhode Island Hospital
12.2021 - Current
Billing Clerk
DXC Technology
12.2020 - 12.2021
No Degree - Business
Community College of Rhode Island