Julie Mugwadi
Reese,MICHIGAN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Safelink Field Enrollment Team Lead
TROC
12.2023 - 03.2024
- SafeLink Field Enrollment Specialist for 3 weeks then got promoted to Field Enrollment Team Lead
- Trained new team members by relaying information on company procedures and safety requirements.
- Manage inventory in morning and evening
- Enroll people with free Government Phones through Affordable Care Plan (ACP), also activated phones
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Worked different stations to provide optimal coverage and meet production goals.
Care Coordinator
BCS
04.2023 - 10.2023
- Created reports for Doctors and Nurse Practitioners
- Used company software and databases to maintain records of services performed and patient conditions: Point Click Care, WRHealth, Excel, Word, and MAR
- Ensure all Consent forms were signed by appropriate personnel
- Ensure all Physician Orders were signed by appropriate personnel
- Performed Audits for nursing homes
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
CNA - Certified Nursing Assistant
Carriage House Nursing and Rehab
04.2021 - 04.2023
- Resident Care
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Supported needs of 10 residents under long-term care.
CNA - Certified Nursing Assistant
Bay Shores Senior Care and Rehab
09.2018 - 04.2021
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care
- Took care of 10 or more residents
Health Unit Coordinator
Saginaw Mental Health
05.2016 - 08.2018
- Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Scheduled appointments, documented in patient's files, or other items needed to be added.
Shipping and Receiving Clerk
Wesco
04.2017 - 11.2017
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Verified transactions, product orders, and shipping dates and entered information into databases and reports. Epic
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Maintained accurate inventory levels through regular cycle counts and updating warehouse management system accordingly.
/ /Certified Nursing Assistant /Certified Nursing Assistants /Certified Nursing Assistnt /CNA/ABA Technician
Centria Health Care/Autistic
05.2015 - 04.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Documented patient information and care activities in electronic health record.
- Delivered services in diverse settings such as homes, daycare centers and other community settings
- Responsible for teaching parents how to interact and care for his/her child with Autism
- Documented actives were done and achieved
Education
BBA - Health Administration
Davenport University
Grand Rapids, MI04.2014
Associates of Fine Arts - Social Work
Delat College
Bay City, MI05.2003
Skills
- Knowledge of Medical Terminology, Health Law, Etiquette, AP, Pharmacology
- Shipping & Receiving
- Customer Service
- Scheduler
- Computer software Microsoft Office and Ecrib
- Team player
- Dependable
- Accounting and Healthcare Finance Public Health Perspective
- Team Lead
- Run Government Software
Timeline
Safelink Field Enrollment Team Lead
TROC
12.2023 - 03.2024
Care Coordinator
BCS
04.2023 - 10.2023
CNA - Certified Nursing Assistant
Carriage House Nursing and Rehab
04.2021 - 04.2023
CNA - Certified Nursing Assistant
Bay Shores Senior Care and Rehab
09.2018 - 04.2021
Shipping and Receiving Clerk
Wesco
04.2017 - 11.2017
Health Unit Coordinator
Saginaw Mental Health
05.2016 - 08.2018
/ /Certified Nursing Assistant /Certified Nursing Assistants /Certified Nursing Assistnt /CNA/ABA Technician
Centria Health Care/Autistic
05.2015 - 04.2017
BBA - Health Administration
Davenport University
Associates of Fine Arts - Social Work
Delat College
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