Julie Newcomb
Cedar Rapids,IA
Summary
Proven Veterinary Assistant and Office Manager at Animal Clinic, adept in client communication and maintaining animal safety. Excelled in enhancing patient care and team productivity, significantly improving client satisfaction and operational efficiency. Skilled in cleaning, sanitizing, and financial record accuracy, showcasing a balance of hard and soft skills to drive results.
Overview
38
38
years of professional experience
Work History
Office Manager
Animal Clinic
09.1992 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Veterinary Assistant
Animal Clinic
08.1986 - 08.1992
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Provided customer support to clients, answering questions and addressing concerns.
Education
Associate of Science - Animal Science
Kirkwood Community College
Cedar Rapids, IASkills
- Client Communication
- Customer Service
- Office Management
- Excellent multi-tasking ability
- Office Administration
Timeline
Office Manager
Animal Clinic
09.1992 - Current
Veterinary Assistant
Animal Clinic
08.1986 - 08.1992
Associate of Science - Animal Science
Kirkwood Community College
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