I am a highly motivated individual with the desire to take on new challenges. I have a strong work ethic, adaptable, exceptional interpersonal skills, work effectively unsupervised, and quick to master new skills. I love problem solving and can manage my time effectively. I am devoted to giving every client a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
General Manager
EOS Fitness
Las Vegas, Nevada
12.2023 - 04.2024
Overall operations of the club and staff - Operations Department, Fitness Department, Kids Club
Membership Sales (Club and Individual quotas and daily and monthly reports on KPI and current sales goals and projected sales forecasts
Payroll - Budget and Tracking (through ADP), staff scheduling
Employee training, coaching, success and problem resolution
Customer Service - member engagement, maintain club cleanliness, quick and decisive problem resolution
Employee and Member safety - adhere to OSHA guidelines and implement new compliance policies as regulated
Building and Equipment maintenance and safety - daily equipment checks and coordination of repair
CPR and AED certifiied
Worked weekday, weekend, and holidays as needed, worked independently in a fast pace environment with strong phone etiquette and interpersonal client skills
Client Service Coordinator
William O'Keefe Real Estate Broker/Partner
Las Vegas, NV
05.2021 - Current
Coordinate client appreciation events at various local venues while maintaining budget and creativity.
Purchase client appreciation, birthday and referral gifts and personally deliver or mail them to each person's home or office.
Actively work to increase social media followers by engaging and encouraging clients.
Apply excellent communication and interpersonal skills to build and grow relationships for future business opportunities.
Personalize each client experience by identifying unique needs and providing information and services to match.
Follow up with clients through calls and emails to proactively resolve issues and maintain a high level of service.
Dental Assistant/Hygiene Assistant
Children's Dental Center
Las Vegas, NV
03.2010 - 04.2021
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Took bitewing, periapical, panoramic and occlusal dental x-rays using both traditional and digital methods for the dentist to review to detect tooth decay, cavities and other issues needing to be treated.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Educated patients and their parents on treatment procedures and post-operative and procedure home care.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Built loyal patient following by providing empathetic and caring service.
Interior Designer
Val Brown Interiors
El Paso, Texas
05.2000 - 06.2006
Assisted clients with their design goals by choosing furnishings consistent with preferences by selecting furniture, light fixtures and accessories to create unique and inviting office spaces to meet the client's vision, while in compliance with state guidelines.
Reviewed project costs, budgets and adhered to project timelines and schedules for completion.
Maintained accurate specifications for each project.
Created custom design boards with attention to detail for visual representation, including samples of fabrics, wall finishes and flooring.
Used AutoCad 3D software to allow clients to clearly visualize completed projects.
Attended sales presentation and project installation of as needed and provided updates to clients.