Julie Pashayan
Avon Lake,OH
Summary
Dedicated customer service professional with proven multitasking and time management skills. Committed to delivering positive experiences and fostering client satisfaction. Strong work ethic and adaptability, with a track record of mastering new skills quickly. Experienced in managing client databases and appointment scheduling to enhance service delivery.
Overview
2
2
years of professional experience
Work History
Client Service Representative, veterinary assisant
Landings Animal Hospitial
Avon Lake, OH
06.2024 - 04.2026
- Assisted clients with scheduling appointments and managing pet healthcare needs.
- Responded to client inquiries via phone and email, ensuring timely communication.
- Provided information about services, products, and pricing to clients and prospective customers.
- Maintained accurate client records and pet medical histories, supporting effective care and treatment.
- Collaborated with veterinary staff to coordinate care for patients during visits.
- Processed payments and managed billing inquiries for client transactions effectively.
- Resolved client complaints professionally, enhancing service satisfaction and loyalty.
Education
High School Diploma -
Avon Lake High School
Avon Lake05-2026
Skills
- Customer service and support
- Client relationship management
- Appointment scheduling
- Phone etiquette
- Database management
- Problem resolution
- Multitasking ability
- Communication skills
Volunteer Service
Volunteered for Love A Stay during holiday break, managing the flow of participants and distributing pet photos. This community event focused on families and their pets, enhancing engagement and enjoyment. During this event I demonstrated strong organizational skills and commitment to community service.
Timeline
Client Service Representative, veterinary assisant
Landings Animal Hospitial
06.2024 - 04.2026
High School Diploma -
Avon Lake High School