Highly motivated, independent worker with excellent problem-solving and analytical skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
29
29
years of professional experience
Work History
Home Stager/Decorator
Self-employed
10.2021 - Current
Enhanced property appeal by strategically arranging furniture, artwork, and accessories.
Collaborated with real estate agents for successful home sales through optimal staging techniques.
Increased the perceived value of properties with well-planned design layouts and color schemes.
Maximized space utilization by decluttering and organizing interiors for a clean, spacious appearance.
Wreath/Floral Designer
Self Employed/Owner
03.2019 - Current
Create and design custom, unique wreaths, door swags and floral arrangements.
Research market trends and locate target consumers to increase revenue.
Customer satisfaction goals always met to ensure repeat sales.
Medical Records Clerk
MedSouth Record Management
03.2004 - 07.2008
Streamlined medical record retrieval by implementing an efficient filing system.
Increased accuracy of patient data entry through meticulous attention to detail and cross-referencing information.
Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
Mental Health Technician
Christus St. Patrick's Hospital
03.1995 - 09.2000
Improved patient well-being by providing compassionate care and support during their mental health journey.
Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Contributed to a culture of excellence within the facility by consistently upholding high standards of care and actively seeking opportunities for improvement.
Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
Conducted thorough assessments upon patient admission, gathering essential background information for accurate diagnosis and effective treatment planning.
Ensured timely administration of medications as prescribed by psychiatrists, closely monitoring for side effects or adverse reactions.
Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
Education
High School Diploma -
Westlake High School
Westlake, LA
05.1990
Skills
Creativity and innovation
Customer service
Team collaboration
Visual merchandising
Attention to detail
Resourcefulness
Client communication
Problem-solving abilities
Critical Thinking
Accomplishments
Achieved Employee of The Year through effectively upholding and exceeding all tasks and skills as a Mental Health Tech.