Julie Perkins
Shipman,VA
Summary
Seeking an opportunity closer to my home which will allow me to grow personally and professionally, while utilizing my strong organizational and customer service skills. I am a team player and work well with others.
Overview
32
32
years of professional experience
Work History
Medical Office Coordinator Dept. of Radiology
University Of Virginia, School Of Medicine
Charlottesville, VA
06.2018 - Current
- Resolve registration edits in Work Queue making sure all edits are complete and accurate
- Extract patient demographics data from external EMR systems
- Validate insurance eligibility and resolve e-verify rejections in the same day unless there are issues with patient insurance
- Contact patient with any insurance issues
Access Associate
University Of Virginia Medical Center
Charlottesville, VA
03.2015 - 06.2018
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Answering phones and directing calls
Senior Merchandiser
Driveline Retail Merchandising
Dallas, TX
08.2014 - 10.2017
- Self-Supervised part-time merchandiser
- Traveled to major retailers doing resets, audits and planogram changes
Store Manager
Dollar General
Madison Heights, VA
07.2010 - 10.2014
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Traveled to stores throughout the district prepping them for inventory and control.
Store Manager
Family Dollar
Lovingston, VA
08.2003 - 07.2010
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Manager on Duty
Sam's Club
Charlottesville, VA
08.1992 - 07.2003
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct and attendance reliability.
- Initiated plans to improve customer relations, quality standards and service efficiency.
Education
Accounting
Piedmont Virginia Community College
Charlottesville, VA09.1990
High School Diploma -
Nelson County High School
Lovingston, VA06.1989
Skills
Communication
- Spent over 20 years in retail management
- Currently in roll as Medical Office Coordinator which requires communication by phone and email with patients, insurance companies and co-workers through out UVA
- Fluent in American Sign Language
Leadership
- Currently completed EAN (Exceptional Assistants' Network) classes through the University of Virginia
- Sworn Notary
Accomplishments
- 2016 Employee of the Year UVA Outpatient Surgery Center
- UVA Perfect Attendance Award
Timeline
Medical Office Coordinator Dept. of Radiology
University Of Virginia, School Of Medicine
06.2018 - Current
Access Associate
University Of Virginia Medical Center
03.2015 - 06.2018
Senior Merchandiser
Driveline Retail Merchandising
08.2014 - 10.2017
Store Manager
Dollar General
07.2010 - 10.2014
Store Manager
Family Dollar
08.2003 - 07.2010
Manager on Duty
Sam's Club
08.1992 - 07.2003
Accounting
Piedmont Virginia Community College
High School Diploma -
Nelson County High School