Julie Plascencia Perez
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Sutter Health
03.2025 - Current
- Adhered to standard operating procedures when preparing sample medications and administrating injections.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through charting into electronic health record system.
- Assisted in the development of new clinical procedures and processes for improved patient outcomes.
- Selected as a preceptor, training and supporting new staff to promote quality patient care and workflow efficiency.
Medical Assistant
Epic Care
11.2023 - 02.2025
- Administered injections, medications, and treatments as directed.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests, such as urinalysis and rapid hemoglobin testing.
- Ordered medical supplies, maintained inventory logs, and restocked as necessary.
- Monitored and recorded vital signs, reporting urgent results.
- Prepared treatment rooms and chair for patients by disinfecting surfaces and supplies.
Waitress
Olive Garden
03.2023 - 10.2023
- Greeted customers with a warm and positive attitude, and provided menus.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Checked back with customers throughout meal service to ensure satisfaction.
- Served alcoholic beverages responsibly in accordance with state laws.
- Ensured compliance with all cash handling policies.
Customer Service Executive
Farmers Insurance Agency
05.2021 - 06.2022
- Maintained accurate records of customer interactions, transactions and comments in the database system.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Developed strong relationships with customers by providing knowledgeable advice on products and services.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Surpassed sales goals through implementation of successful marketing strategies.
Waitress
Taqueira Los Reyes
01.2021 - 05.2021
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained clean server areas and stocked to increase efficiency while working tables.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Pittsburg Senior High School
Pittsburg, CACertifcate - Medical Assistant
Carrington College
Skills
- Fluent in Spanish
- HIPAA Compliance
- CPR/ First Aid/ BLS Certified
- California Food Handler Certified
- Knowledge of OSHA Regulations
- Insurance Verification
- Patient Scheduling
- Medical terminology knowledge
- Electronic Healthcare Records
- Telephone Skills and Etiquette
Internships
Epic care, 03/23 to 04/23
- Greeted patients and handled check in and out processes.
- Processed copays and managed daily money reports.
- Verified patient insurance and information.
- Scheduled appointments and managed patient calendars.
- Administrative duties such as filing, scanning and photocopying.
- Organized the front office and sanitized reception area to ensure a clean environment.
Epic care, 09/23 to 10/09
- Prepared patients for treatment, took vital signs and patient requests.
- Assembled and prepared saline bags.
- Assisted in scheduling patient appointments.
- Cleaned and disinfected rooms, chairs and nurse carts.
- Maintained stocked rooms and nurses stations.
Timeline
Medical Assistant
Sutter Health
03.2025 - Current
Medical Assistant
Epic Care
11.2023 - 02.2025
Waitress
Olive Garden
03.2023 - 10.2023
Customer Service Executive
Farmers Insurance Agency
05.2021 - 06.2022
Waitress
Taqueira Los Reyes
01.2021 - 05.2021
High School Diploma -
Pittsburg Senior High School
Certifcate - Medical Assistant
Carrington College