Summary
Overview
Work History
Education
Skills
Timeline
Generic

JULIE PLUNKETT

Reno,NV

Summary

Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Overview

23
23
years of professional experience

Work History

Director of Operational Projects

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Remote
03.2022 - 04.2026
  • Assisted in the development of a project management team which was responsible for combining multiple appraisal management companies into one cohesive company.
  • Streamlined project management processes, resulting in improved communication and collaboration across departments.
  • Led cross-functional teams to develop and implement strategic initiatives, enhancing operational efficiency.
  • Successfully migrated 100s of clients to a new operating platform.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with operations and multiple technology teams to ensure minimal interruption to day to day tasks during the platform migrations.
  • Ensuring that the company is staying up to date with industry changes through technology enhancements and company education.

Manager, Quality Assurance

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Remote
04.2008 - 03.2022
  • Managed the Quality Control team reviewing alternative valuation products such as broker price opinions, evaluations, property inspections and hybrid appraisals.
  • Developed and implemented strategic initiatives to improve efficiency and drive organizational growth.
  • Led initiatives to streamline workflows, reducing review times while maintaining accuracy.
  • Analyzed data trends to identify process improvements, driving significant enhancements in product quality metrics.
  • Supplied team members with regular feedback, training and goals to keep them challenged and continuously improving.
  • Assisted in the development of the alternative valuation product line including form creation and enhancements, ensuring adherence to all regulatory standards and ensuring client satisfaction.
  • Supported the Quality Control team and overall company through two acquisitions and multi-company mergers.

Quality Control Associate

Clear Capital
Truckee, Ca
03.2003 - 03.2008
  • Reviewed alternative valuation products such as broker price opinions, evaluations and property inspections for reasonableness of comparables and value conclusion and to ensure all client and regulatory requirements are met.
  • Conducted thorough inspections of products to ensure compliance with quality standards.

Education

Masters - Counseling Psychology

Argosy University
Richmond, CA
06-2006

Skills

  • Strategic planning
  • Relationship building
  • Decision-making
  • Operations management
  • Project management
  • Verbal and written communication
  • Creativity and innovation
  • Strategies and goals

Timeline

Director of Operational Projects

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03.2022 - 04.2026

Manager, Quality Assurance

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04.2008 - 03.2022

Quality Control Associate

Clear Capital
03.2003 - 03.2008

Masters - Counseling Psychology

Argosy University

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JULIE PLUNKETT