Summary
Overview
Work History
Education
Skills
Timeline
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Julie Preston Tilton

Spring,TX

Summary

Licensed nursing professional with well-rounded skill set in patient care and medical support. Recognized for adeptly handling patient assessments and providing consistent, high-quality care. Known for fostering team collaboration and adaptability to changing healthcare environments, ensuring seamless patient experiences and outcomes.

Overview

30
30
years of professional experience

Work History

Cardiology Phone Triage LVN

Kelsey Seybold Clinic
08.2021 - Current


  • Responsible for triaging a high volume of phone calls, using critical thinking skills to prioritize their issue.
  • Monitored patient vital signs and reported changes to healthcare team.
  • Provide clear and concise instructions to patients regarding home care plans, ensuring proper understanding and adherence to treatment protocols.
  • Educated patients and families on health management strategies.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Facilitated effective communication between patients, families, and healthcare providers to ensure continuity of care during transitions between facilities or levels of care.
  • Improved patient satisfaction by providing compassionate and attentive care.

Internal Medicine Phone Triage

Kelsey Seybold Spring
03.2012 - 08.2021


  • Responsible for triaging a high volume of phone calls on a extensive range of illnesses, injuries and emergent issues.
  • Skilled at working independently and collaboratively in a team environment.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Excellent communication skills, both verbal and written.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Documented treatments delivered, medications, discharge instructions, and follow-up care.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.

ENT Phone Triage Nurse

Kelsey Seybold Spring
05.2010 - 03.2012


  • Assessed patient needs to prioritize care and ensure timely interventions.
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Provided clear and concise instructions to patients regarding home care plans, ensuring proper understanding and adherence to treatment protocols.
  • Educated patients on health management, promoting adherence to treatment protocols.
  • Utilized electronic health record (EHR) systems for accurate documentation and data retrieval.
  • Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
  • Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
  • Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
  • Advised patients on pre- and post-operative instructions, medication administration and symptoms indicating emergency care.

Surgical Tech II

St Luke’s Community Medical Center The Woodlands
01.2008 - 01.2009
  • Responsible for: Assist surgeons with Endoscopy Procedures
  • Coordinated with surgical teams to ensure efficient workflow and patient safety during operations.
  • Collaborated with surgeons to anticipate needs during procedures, optimizing surgical outcomes and efficiency.
  • Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
  • Supported smooth transitions between surgeries by promptly preparing the operating room for subsequent cases.
  • Collaborated effectively with multidisciplinary teams to optimize patient care before, during, and after surgery.

Clinic LVN

Azalea Orthopedic & Sports Medicine Clinic
01.2002 - 01.2007
  • Expedited triage process by accurately assessing patients needs upon arrival and prioritizing appropriately.
  • Demonstrated exceptional clinical skills and knowledge by consistently updating personal education through participation in relevant workshops, seminars, and training sessions.
  • Provided exceptional patient education, promoting adherence to prescribed treatment plans and prevention measures.
  • Collaborated effectively with other healthcare professionals such as pharmacists or social workers for comprehensive patient support services.
  • Reduced medication errors with meticulous attention to detail in transcription processes from physician orders to pharmacy dispensing.
  • Contributed to clinic efficiency by streamlining documentation processes and maintaining accurate patient records.
  • Built meaningful relationships with patients and families for optimal care.
  • Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
  • Reduced wound infection rates through strict adherence to aseptic protocols and proper wound dressing procedures.
  • Managed various general office duties such as answering multiple telephone lines and completing insurance forms.

Clinic LVN and MRT

Tyler Neurosurgery Association
08.1995 - 01.2002
  • Administered patient care and monitored vital signs in neurosurgery clinic environment.
  • Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
  • Educated patients on post-operative care and medication management protocols.
  • Collaborated with multidisciplinary teams to optimize patient treatment plans.
  • Maintained regulatory compliance through consistent adherence to state licensure requirements and professional standards of practice.
  • Acted as a trusted liaison between patients, families, and healthcare providers for clear communication of medical information.
  • Diagnostic x-rays to assist in accurate diagnosis and treatment.
  • Ensured timely wound care management for faster healing and reduced risk of infections.
  • Monitored patient health conditions to report changes to assigned physician.
  • Built meaningful relationships with patients and families for optimal care.

Education

LVN -

Tyler Junior College
Tyler, TX
01.1995

Associates in Radiology Technology - Radiology

Southeast Community College
Lincoln, NE
01.1983

Skills

  • Vital signs monitoring
  • Medication administration
  • Patient assessment
  • Patient education
  • Clinical judgment
  • Documentation accuracy
  • Screening and triaging
  • Patient and family communication
  • Verbal and written communication
  • Compassionate care

Timeline

Cardiology Phone Triage LVN

Kelsey Seybold Clinic
08.2021 - Current

Internal Medicine Phone Triage

Kelsey Seybold Spring
03.2012 - 08.2021

ENT Phone Triage Nurse

Kelsey Seybold Spring
05.2010 - 03.2012

Surgical Tech II

St Luke’s Community Medical Center The Woodlands
01.2008 - 01.2009

Clinic LVN

Azalea Orthopedic & Sports Medicine Clinic
01.2002 - 01.2007

Clinic LVN and MRT

Tyler Neurosurgery Association
08.1995 - 01.2002

LVN -

Tyler Junior College

Associates in Radiology Technology - Radiology

Southeast Community College
Julie Preston Tilton