Julie Rick
Placerville,CA
Summary
Compassionate Mental Health Support Worker skilled in crisis intervention, client engagement, and personalized care. Proven ability to foster therapeutic environments and enhance patient well-being through active listening and collaborative strategies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Mental Health Support Worker
New Beginnings of Barron County
Rice Lake, WI
07.2020 - 01.2026
- Provided direct support to individuals with mental health challenges including autism, fostering a safe and therapeutic environment.
- Collaborated with multidisciplinary teams to develop personalized care plans and interventions for clients.
- Conducted regular assessments to monitor client progress and adjust treatment strategies as needed.
- Facilitated group therapy sessions, enhancing communication skills and emotional expression among participants.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
Administrative Assistant
Rice Lake Area Chamber Of Commerce
Rice Lake, WI
03.2014 - 11.2019
- Coordinated scheduling and logistics for chamber events, enhancing community engagement.
- Managed communications with members, fostering strong relationships and improving member satisfaction.
- Developed and maintained filing systems, ensuring accurate record-keeping and easy access to information.
- Assisted in creating marketing materials, promoting local businesses and initiatives effectively.
- Implemented process improvements that streamlined administrative workflows, increasing efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Maintained inventory of office supplies and placed orders.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
Education
05-1980
- CBRF certified
- CNA expired certifications in Illinois and Wisconsin
Skills
- Medication monitoring
- Social skills training
- Self-care techniques
- Psychosocial rehabilitation
- Individualized service plans
- De-escalation techniques
- Residential support
- Psychoeducation
- Suicide prevention
- Anger management
- Client engagement
- Intake assessment
- Wellness recovery action plan
- Family support
- Therapeutic recreation
- Vocational support
- Building rapport
- Crisis intervention
- Goal development
- Medication administration
- Client support
- Case documentation
- Behavioral management
- Progress monitoring
- Patient advocacy
- Patient support
- Recreational supervision
- Confidentiality
- Skill building
Certification
CBRF Certification - Wisconsin
CNA Certification - Illinois and Wisconsin - (Expired)
Timeline
Mental Health Support Worker - New Beginnings of Barron County
07.2020 - 01.2026
Administrative Assistant - Rice Lake Area Chamber Of Commerce
03.2014 - 11.2019
Dixon High School - ,