Summary
Overview
Work History
Education
Skills
Timeline
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Julie Ruyle

Fallon,NV

Summary

Adept Support Manager with a proven track record at Walmart, enhancing team efficiency and customer satisfaction through expert technical support and exceptional problem-solving skills. Spearheaded performance improvements and fostered a culture of continuous learning, significantly elevating service quality. Skilled in employee development and project management, I drive operations toward excellence.

Overview

2
2
years of professional experience

Work History

Support Manager

Walmart
11.2018 - 12.2020
  • Prepared employee schedules for maximum coverage during key hours.
  • Monitored employee and customer interactions to assess quality of service.
  • Conducted regular performance reviews, providing constructive feedback and guidance for professional development.
  • Collaborated with other teams to identify and resolve customer issues quickly and professionally.
  • Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
  • Managed daily operations to ensure smooth functioning of the support department.

Education

No Degree -

Canyon Springs High School
Moreno Valley, CA
05-1999

Skills

  • Technical support expertise
  • Teamwork and Collaboration
  • Problem-Solving
  • Continuous Improvement
  • Customer service expertise
  • Project Management
  • Team Development
  • Work Planning and Prioritization
  • Leading Team Meetings
  • Employee Development

Timeline

Support Manager

Walmart
11.2018 - 12.2020

No Degree -

Canyon Springs High School
Julie Ruyle