Julie Salinas
Spokane,WA
Summary
Dynamic leader with a proven track record at specializing in cross-functional team development and communication strategies. Excels in optimizing processes and driving inclusion initiatives. Demonstrates expertise in critical thinking and collaboration, achieving significant advancements in diversity and education. Passionate about delivering creative solutions and driving results through effective training and development. Results-oriented in sales and engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pride@Apple Lead
Apple
02.2024 - 04.2024
- Analyzed existing processes to identify opportunities for optimization, recommending changes that led to Pride@Apple and improved performance.
- Increased the visibility of LGBTQ+ employees within the organization by highlighting their accomplishments and contributions through internal communications channels, specifically in the Seattle market.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Collaborated with cross-functional teams to develop and implement market research strategies.
Women@Apple Ambassador
Apple
08.2021 - 04.2024
- Built awareness and understanding of DNA throughout the Market.
- Collaborated closely with other Ambassadors to champion DNA missions.
- Brought DNAs to life through activations by driving awareness and participation.
- Supported development of program materials to advance inclusion and diversity awareness, learning, and action planning.
- Evaluated and contributed to creative team ideas and translated into actionable project plans.
Expert
Apple
05.2021 - 04.2024
- Stayed up to date on new information, product and service offerings, and company initiatives, by leveraging internal tools and resources, on-the-job experiences, and peers.
- Observed application of skills and knowledge in learning activities and provide feedback as necessary.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
- Trained, coached, and mentored new sales associates for maximum performance.
- Planned, organized, and coordinated formal and informal learning, while offering mentorship and development.
- Increased sales team productivity by implementing strategic customer engagement tactics.
- Tailored sales pitches to diverse customer needs, enhancing conversion rates.
Specialist
Apple
02.2015 - 05.2021
- Drove sales, create owners, and build brand loyalty.
- Proactively approached and engaged with customers to understand their needs and present complete solutions for all customers, both in store and online.
- Provided troubleshooting advice and introduced the benefits of shopping with Apple — often with multiple customers at the same time.
Volunteer Champion
Apple
01.2016 - 07.2018
- Uncovered opportunities for volunteer program improvement by soliciting staff feedback and evaluating volunteer performance.
- Led volunteer projects quarterly with non-profits in the community and encouraged donations with community fundraising events and campaigns.
- Spoke with community organizations to further drive outreach efforts and highlight program successes.
Department of Education
Eastern Washington University
09.2015 - 06.2016
- Coordinated the Department of Education by helping education students in their journey from declaring their major until graduation.
- Prepared education curriculum by assisting staff and professors in education development and procedures per Washington State Education Board and Certification.
- Organized past and current student teaching evaluations by switching the department from paper to digital for easier access, a secure environment for students, and an emphasis on privacy and security.
Technical Specialist
AT&T
08.2013 - 01.2015
- Provided Android and iOS support to AT&T customers remotely by troubleshooting cellular network issues, software and hardware issues, and warranty claims with extraordinary customer service.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
ASNIC
North Idaho College
09.2011 - 01.2013
- Introduced and recommend well-planned innovations that school administration and student body enthusiastically embraced.
- Led the student body government of 10 senators and a Vice President who reported to me and maintained P&L and shouldered University fiscal responsibility.
- Sat on the Board of Trustees and provided a voice for the students while legislating policies and reforms in the best interest of the students.
- Sat on multiple committees throughout the school providing guidance, mentorship, and leadership with Associated College Unions International for creating safe spaces in education and development for students.
Education
Bachelor of Arts - Communications & Linguistics
Eastern Washington University
Cheney, WA2017
Journalism
North Idaho College
Coeur D'alene, ID2013
Skills
- Communication Strategy Development
- Cross-Functional Team Development
- Training and Development Skills
- Communications Strategies
- Marketing and Advertising
- Dealing with Ambiguity
- Manages Complexity
- Providing Feedback
- Creative Solutions
- Resourcefulness
- Critical Thinking
- Active Listening
- Drives Results
- Collaboration
Languages
Spanish
Professional Working
Certification
- Leadership
- Data Analytics
- Program Management
Timeline
Pride@Apple Lead
Apple
02.2024 - 04.2024
Women@Apple Ambassador
Apple
08.2021 - 04.2024
Expert
Apple
05.2021 - 04.2024
Volunteer Champion
Apple
01.2016 - 07.2018
Department of Education
Eastern Washington University
09.2015 - 06.2016
Specialist
Apple
02.2015 - 05.2021
Technical Specialist
AT&T
08.2013 - 01.2015
ASNIC
North Idaho College
09.2011 - 01.2013
Bachelor of Arts - Communications & Linguistics
Eastern Washington University
Journalism
North Idaho College