Dedicated professional with a proactive approach and quick learning ability. Demonstrates a strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
31
31
years of professional experience
Work History
Hostess
El Gaucho
Vancouver, Washington
09.2024 - 07.2025
Greeted guests and provided seating arrangements to ensure optimal flow.
Managed reservations and maintained seating chart for efficient operations.
Handled cash payments and reconciled daily transactions accurately.
Handled phone inquiries to schedule, confirm reservations, and record takeout orders.
VIP Host
Ilani Casino
Ridgefield, Washington
03.2023 - 01.2024
Welcomed high-profile guests and ensured seamless entry experience.
Monitored guest satisfaction and resolved any arising issues immediately.
Monitored dining room activity to ensure all guests were receiving optimal service.
Created reports related to VIP Host duties including daily sales totals, reservation numbers, and customer feedback surveys.
Food Service Worker (Substitute/On-Call)
Sodexo - Battleground School District
Battleground, WA
10.2022 - 01.2023
Prepared meals following safety and sanitation guidelines for student consumption.
Maintained cleanliness and organization of food preparation areas and serving stations.
Collaborated with team members to ensure efficient meal service during peak hours.
Adhered to dietary restrictions while preparing meals for students with allergies.
Front Office Coordinator-Franchise Owner
Express Employment Professionals/The Stoller Group
Vancouver, WA
11.1994 - 06.2022
Implemented front office activities and cultivated inviting atmosphere for clients.
Managed office personnel schedules and implemented coverage for increased work demands.
Managed daily operations of franchise location ensuring compliance with company standards.
Built strong relationships with clients to understand their staffing needs effectively.
Implemented best practices for recruitment processes aligning with company goals.
Provided leadership, insight and mentoring to newly hired employees.
Mitigated business risks by working closely with staff members and assessing performance.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Collaborated closely with corporate headquarters on initiatives related to branding.
Education
High School Diploma -
Fort Vancouver High School
Vancouver, WA
Skills
Time management
Conflict resolution
Effective communication
Strong interpersonal skills
Customer relationship management
Vendor relations
Workforce management
Staff training
Timeline
Hostess
El Gaucho
09.2024 - 07.2025
VIP Host
Ilani Casino
03.2023 - 01.2024
Food Service Worker (Substitute/On-Call)
Sodexo - Battleground School District
10.2022 - 01.2023
Front Office Coordinator-Franchise Owner
Express Employment Professionals/The Stoller Group