Julie Stern
Elk River,MN
Summary
Experienced medical assistant with over 25 years in a multi-specialty clinic, delivering exceptional patient care and support. Proven ability to manage diverse patient needs and streamline clinic operations. Committed to maintaining high standards of quality and efficiency in a healthcare setting.
Overview
25
25
years of professional experience
1
1
Certification
Work History
RMA
Voyage Healthcare
Maple Grove, Minnesota
07.2000 - Current
- Triage incoming calls from patients while prioritizing calls based on urgency
- Accurate documentation of phone messages
- Educate patients regarding normal and abnormal lab results
- Coordinate referrals
- Reconcile patient medications and pharmacies
- Prepared exam rooms for patient procedures for the Gynecology department
- Proficient with obtaining patient vitals
- Administer vaccines
Education
Associate of Applied Science - Medical Assistant
Minnesota School of Business
Brooklyn Center, MN06-2000
Skills
- patient triage
- medication reconciliation
- vaccine administration
- referral coordination
- patient education
- acute care protocols
- problem solving
- time management
- team collaboration
- Organization
- Problem-solving
Certification
- Certified RMA #361716 - Expires December 2026
- Basic Life Support for Healthcare Providers (BLS) - Expires April 2027
Timeline
RMA
Voyage Healthcare
07.2000 - Current
Associate of Applied Science - Medical Assistant
Minnesota School of Business