Kristin Smith
Venice
Summary
Dedicated healthcare professional with over 6 years in endocrinology, specializing in patient education for continuous glucose monitoring systems and insulin pump data management. Experienced in diabetic education, nutrition, and supporting providers during thyroid FNA procedures. Exemplary organization and attention to detail enhance daily operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
RMA/Advanced CMA
Millennium Physician Group
Venice
10.2018 - Current
- Assisted physicians with patient examinations and procedures.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Educated patients on treatment plans and medication instructions to enhance understanding and adherence.
- Communicated effectively with patients to address inquiries and concerns.
- Managed patient records in electronic health record systems to ensure accurate and timely documentation.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Scheduled appointments and coordinated follow-up visits to optimize patient care and access to services.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Maintained medical equipment and ensured cleanliness of exam rooms.
- Verified equipment readiness before patient examinations or treatments.
- Ensured medical equipment was clean and well-maintained by following specific procedures and standards.
- Collected and processed laboratory specimens for testing.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Provided detailed information on medications, procedures and physician instructions to improve patient compliance.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Supported billing processes by verifying insurance information.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Explained treatment procedures and physicians' instructions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Explained treatment procedures and physicians' instructions.
RMA/CNA/Unit Secretary
Venice Regional Hospital
Venice
10.2015 - 09.2018
- Monitored vital signs and reported changes to nursing staff promptly.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient information accurately in electronic health records.
- Supported patients with daily living activities and personal care needs to enhance comfort and well-being.
- Responded to patient calls and addressed concerns in a timely manner.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Aided nursing staff in executing medical procedures and treatments.
- Instructed patients on care procedures and health management strategies to promote understanding and compliance.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes; reported findings to medical staff immediately.
- Monitored and recorded food intake and output to assist nursing staff in evaluating patient health.
- Provided emotional support to family members during difficult times.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Answered phone calls to provide assistance, information, and medical personnel access.
- Provided patient information to facilitate timely admissions and discharges.
- Scheduled and confirmed patient appointments for diagnostic, surgical, and consultation services.
- Conducted follow-up phone calls to discharged patients regarding their care after leaving the hospital.
- Entered patient information into hospital databases with attention to detail and accuracy.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Education
Associate of Science - Health Sciences
Southwest Florida College
Port Charlotte, FL06-2011
Skills
- Medication administration
- Phlebotomy techniques
- Injection administration
- Specimen collection
- Sample collection
- Vital signs assessment
- Vital signs monitoring
- Triage assessment
- Patient triage
- Electronic health records
- Clinical documentation
- Medical documentation
- HIPAA compliance
- Safety compliance
- Patient scheduling
- Patient education
- Patient care
- Effective communication
- Critical thinking
- Medical terminology
- Supply chain coordination
- Patient triage
Certification
- RMA/CMA
- basic life support
Timeline
RMA/Advanced CMA
Millennium Physician Group
10.2018 - Current
RMA/CNA/Unit Secretary
Venice Regional Hospital
10.2015 - 09.2018
Associate of Science - Health Sciences
Southwest Florida College