Julie Syhavong
Fresno,CA
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
11
11
years of professional experience
Work History
Cashier
Walmart
Fresno, CA
01.2023 - Current
- Issued receipts, refunds, credits or change due to customers.
- Scanned items and checked pricing on cash register for accuracy.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier/Door Greeter
Family Dollar
Fresno, CA
06.2019 - Current
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Helped with purchases and signed customers up for rewards program.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Answered customer questions and provided store information.
Online Personal Shopper
Walmart
Fresno, CA
01.2023 - 07.2023
- Developed strategies to increase sales and improve customer experience.
- Scanned items when pulling from shelves to update system stock information.
- Completed pickup and shopping orders for customers within local area.
- Secured and stored items until customer pickup.
Nursing Assistant
Oakwood Gardens Care Center
Fresno, CA
10.2021 - 12.2021
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Turned and repositioned bedridden patients to prevent bedsores.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
Cashier
Walmart
Clovis, CA
01.2014 - 01.2017
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Collected payments and provided accurate change.
Waitress
Takumis
Fresno, CA
08.2014 - 10.2014
- Prepared checks, itemizing total meal costs and taxes.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Filled condiments and napkin containers during slack periods.
TLE Technician
Walmart
Fresno, CA
04.2013 - 06.2013
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Logged services performed in service ticket system.
- Took special orders in person and over telephone, generating additional revenue every month.
Education
Certified Nursing Assistant - Nursing Assistance
Clovis Adult Education
Clovis, CA12-2020
High School Diploma -
Cesar Chavez Adult
Fresno, CA11-2011
Skills
- Payment Processing
- Payment Collection
- Cash Handling
- Returns Processing
References
References available upon request.
Timeline
Cashier
Walmart
01.2023 - Current
Online Personal Shopper
Walmart
01.2023 - 07.2023
Nursing Assistant
Oakwood Gardens Care Center
10.2021 - 12.2021
Cashier/Door Greeter
Family Dollar
06.2019 - Current
Waitress
Takumis
08.2014 - 10.2014
Cashier
Walmart
01.2014 - 01.2017
TLE Technician
Walmart
04.2013 - 06.2013
Certified Nursing Assistant - Nursing Assistance
Clovis Adult Education
High School Diploma -
Cesar Chavez Adult